What are the responsibilities and job description for the Senior System Specialist position at Bosch Building Technologies North America?
Company Description Bosch Building Technologies North America is a leading provider of smart building solutions, delivering integrated security, building automation, energy services, audio visual, and fire & life safety technologies across the region. With decades of experience, local teams collaborate closely with customers to design and implement systems that are smarter, safer, and more sustainable. The organization combines advanced technology with practical field expertise to support complex building environments. Bosch Building Technologies offers diverse career opportunities for individuals interested in impactful work in the building technologies sector.
Role Description The Senior System Specialist is a full-time, on-site role based in Mansfield, TX. This position is responsible for configuring, deploying, and maintaining building technology systems, including security, automation, and related IT components. Day-to-day responsibilities include diagnosing system issues, performing root cause analysis, and providing advanced technical support to internal teams and customers. The Senior System Specialist collaborates with project managers, engineers, and field technicians to ensure that systems are installed correctly, optimized for performance, and compliant with customer requirements and industry standards. The role also involves documenting system configurations, training users on system operations, and communicating technical information clearly to both technical and non-technical stakeholders.
Qualifications
Role Description The Senior System Specialist is a full-time, on-site role based in Mansfield, TX. This position is responsible for configuring, deploying, and maintaining building technology systems, including security, automation, and related IT components. Day-to-day responsibilities include diagnosing system issues, performing root cause analysis, and providing advanced technical support to internal teams and customers. The Senior System Specialist collaborates with project managers, engineers, and field technicians to ensure that systems are installed correctly, optimized for performance, and compliant with customer requirements and industry standards. The role also involves documenting system configurations, training users on system operations, and communicating technical information clearly to both technical and non-technical stakeholders.
Qualifications
- Strong analytical skills to assess system performance, interpret technical data, and resolve complex issues.
- Proficiency in troubleshooting and technical support for building technologies, security systems, and related infrastructure.
- Effective communication skills for collaborating with cross-functional teams and supporting customer interactions.
- Knowledge of information technology, including networks, servers, and system integrations relevant to building technologies.
- Experience with building automation, integrated security, or fire & life safety systems is highly beneficial.
- Bachelor’s degree in engineering, information technology, or a related technical field, or equivalent professional experience.
- Ability to work on-site in Mansfield, TX, including occasional travel to customer locations as needed.
- Relevant industry certifications (e.g., network, security, or manufacturer-specific systems) are an advantage.