What are the responsibilities and job description for the Assistant Manager position at Borinquen Health Care Center?
Borinquen Medical Centers is based in Miami, FL and is seeking to hire a full-time Assistant Manager. The position of Assistant Manager will support the department Clinical Manager and all administrative operations including clinical tasks that will support continuity and/or transition of care. In addition assistant manager will support the proper delivery of ambulatory health care and participating in the day to day operations with the patient care team. The assistant manager will aide the Quality Department ensuring that standards of care are followed.
Tasks and Responsibilities
- Assists and supports the clinical manager including but not limited to oversee patient scheduling, cancellation and no show procedures as established by Borinquen Medical Centers
- Assists and supports the clinical manager providing coverage while on vacation
- Assists supporting patient care procedures and related tasks when required or directed by clinical manager; checks in patients, assists in obtaining patient histories, takes vital signs, prepares charts, and assists with medical examinations.
- Supports the oversight of Medical Assistant duties and tasks
- Supports education and navigation of patients in a patient centered medical environment following established guidelines for Borinquen
- Practices safety, environmental, and/or infection control methods.
- Assists in examination and treatment of patients under the direction of a physician when needed.
- Ensures the performance of standing orders as approved by department and in accordance with policy and procedures
- Supports the compliance of the clinical guidelines and standard of care and actively participates in the surveillance and performance of the team.
- Reports any non-compliant issues to clinical manager and the respective parties involved.
- Supports the Clinical Manager in patient portal tasks including but not limited to re-directing messages to the appropriate staff following Borinquen policies and procedures.
- Reports to Clinical Manager any patient that needs immediate medical attention.
- Works and completes tasks in electronic medical record system in a timely manner.
- Translate when necessary.
- Support staff in assigned project based work.
- Complete monthly rounding, as needed.
- Other duties as assigned by immediate supervisor as required.
REQUIREMENTS
- High School Diploma
- Medical assistant training certification
- 5 years of experience in the healthcare field.
- Bilingual preferred.
- Strong interpersonal skills.
- Ability to interact effectively with consumers, administration, faculty, and staff.
- Handle the information with high level of confidentiality.
- Considerable knowledge of standard concepts, practices, and procedures within a particular field.
- Relies on limited experience and judgment to plan and accomplish goals.
BENEFITS
- Medical/Dental/Vision/Short Term Disability
- Company paid long term disability
- Life insurance
- 401K Plan
- Standard Paid Holiday's
- Vacation and Sick Time
- Amazing Team & Atmosphere