Business Relationship Manager (IT) (Industrial Solutions)

Position

Business Relationship Manager (IT) (Industrial Soultions)

Location

Arden, NC

About Us

BorgWarner is a global leader in delivering innovative and sustainable mobility solutions. We are a team of independent thinkers and innovators, united by a shared vision of a cleaner, energy-efficient world. Our unique environment brings together talented individuals, meaningful work, and cutting-edge technology.

The BorgWarner Arden campus is home to two world-class technical centers and a state-of-the-art manufacturing facility specializing in the design and production of turbochargers, fans, and fan drive components for the automotive industry. Nestled in the scenic mountains of Western North Carolina, the Arden campus offers a wide range of career opportunities in a dynamic and innovative environment.

Our Culture

We foster a diverse and inclusive workplace built on integrity, excellence, responsibility, and collaboration. The health and safety of our employees are our top priority.

Career Opportunities

With over 80 locations in 19 countries, BorgWarner offers exciting local and global career paths. We value our people as much as our products and encourage you to explore our history, culture, and future vision.

If this role excites you and aligns with your experience—even if you don’t meet every requirement—we encourage you to apply.

For a listing of Asheville/Arden openings BorgWarner Openings

Pay & Benefits

All positions start at an above market pay rate for that position. Benefits are also above market and include the below for all fulltime employees

• Day 1 Medical Coverage with potential of no monthly premium
• Onsite Health Clinic for employees and dependents (age 14 and over) at no cost
• Dental, Vision, Life, AD&D, and Disability Coverage
• Tuition Reimbursement Program after 18 months
• Retirement Savings Plan (401k) with a matching program
• Company paid holidays and vacation starting Day 1
  
  

Position Summary

Business Relationship Manager (BRM) is a liaison between IT and the business, oriented toward emerging needs. Driving digital transformation by digital technologies to create new or modify existing business processes, culture, and customer experiences to meet changing business and market requirements. Has significant knowledge in subject matters pertaining to both IT and the business. This person needs to have the ability to gather business requirements and convert them into projects or change requests focusing on the value-add creation. Experience in manufacturing (best Automotive) process is needed.

Key Accountabilities

• Advice business on how to maximize their investment in IT and identify opportunities for leverage of IT
• Business requirements gathering and analysis of the business value; leveraging global and regional IT Organization to address these needs
• Stand accountable to the business for overall IT delivery (fulfills the task by coordinating other efforts),
• Pre-project business solution design, project estimates for cost-benefit analysis
• Plan IT budget and monitor IT spend to make sure IT costing effectively and meet Plant and Business Unit IT targets.
• Work between internal/external IT service provides and the business to develop Service Level Agreement (SLA) negotiations
• Communicate and negotiate with business leaders or business process owners on deliverables
• Direct projects towards desired technology strategies and standards
• Report back to business and IT on the status of projects and IT performance (score card)
• Identify opportunities for business operational efficiency and drive to specific metrics for business cost saving and value realization
• Perform other duties as needed.
  
  

Next generation competencies are a plus

Scrum and Agile

Data Science and Business Analytics

Machine Learning and Robotic Process Automation (RPA)

Experience

• Bachelor’s degree in Computer Science, Information Systems, or related technical degree
• Business analytical skills confirmed by working experience, preferred in the Automotive Industry and SAP ERP
• Experience in the digital manufacturing is a plus (IoT, I4.0, RPA)
• Strong inter-personal and communication skills, including trainings and presentations
• Experience in systems analysis and problem solving
• Very good English in writing & speaking
• IT projects management (Scrum, Agile) experience is a plus
• Strong customer management skills and ability to understand and translate and define complex business requirements
• Attention to detail and ability to quickly learn new technologies and tools
• Ability to establish and maintain effective working relationships with others; work harmoniously and effectively as part of a team
• Ability to work directly with middle to senior management as well as employees at all levels throughout the organization
• Ability to prioritize multiple projects, work under tight deadlines, and handle changing priorities
  
  

Key Competencies

• Subject matter expertise in both the business and the IT technologies used in the business.
• Detail and good analytical skills
• Interpersonal Skills
• Communication and collaboration
• Negotiation
• Relationship management
• Financial and business case development
• Project Management
• ITIL (Service management, SLA, score cards)
• Presentation skills
  
  

Salary Range

$104,800 - $144,100

Internal Use Only Salary

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