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Dental Insurance Coordinator

Borges Brothers Dental
Saint Augustine, FL Full Time | Part Time
POSTED ON 10/30/2026
AVAILABLE BEFORE 2/26/2027

Job Summary

We are seeking a dedicated and detail-oriented Dental Insurance Coordinator to join our dynamic dental practice team. In this vital role, you will manage all aspects of dental insurance processing, ensuring accurate claims submission, timely reimbursements, and seamless communication between patients, insurance providers, and our clinical staff. Your expertise will help optimize revenue cycles while maintaining exceptional patient service and adherence to confidentiality policies. This position offers an exciting opportunity to contribute to a thriving healthcare environment where efficiency and patient care are prioritized.

Responsibilities

  • Verify patient insurance coverage and eligibility prior to appointments, ensuring all necessary authorizations are obtained through insurance prior authorization processes.
  • Accurately code dental procedures using CPT (Current Procedural Terminology), ICD-9, ICD-10, and ICD coding systems to facilitate precise billing and claims processing.
  • Prepare and submit clean claims electronically via Electronic Health Records (EHR) management systems, ensuring compliance with HIPAA regulations and clinical confidentiality policies.
  • Follow up on unpaid or denied claims promptly, working with insurance companies to resolve discrepancies and secure appropriate reimbursements.
  • Manage medical records related to dental procedures, ensuring proper documentation in accordance with health insurance policy requirements and medical records standards.
  • Assist patients with insurance verification, explaining coverage details, benefits, and out-of-pocket costs clearly and professionally.
  • Maintain up-to-date knowledge of health insurance policies, managed care guidelines, and changes in medical terminology relevant to dental billing practices.

Skills

  • Strong understanding of HIPAA regulations and commitment to maintaining patient confidentiality at all times.
  • Proficiency in CPT coding, ICD-9/ICD-10 coding systems, and ICD coding for accurate medical billing.
  • Experience with Microsoft Office Suite for documentation, reporting, and communication purposes.
  • Knowledge of managed care processes, health insurance policies, and the requirements for insurance prior authorization.
  • Familiarity with Electronic Medical Records (EMR) or Electronic Health Records (EHR) systems for efficient data entry and record management.
  • Excellent customer service skills with the ability to communicate complex insurance information clearly to patients.
  • Background in medical office or healthcare setting with experience in medical billing, medical coding, and insurance verification.
  • Ability to navigate medical terminology confidently while adhering to clinical confidentiality policies.

Join us as a Dental Insurance Coordinator if you’re passionate about healthcare administration that combines technical expertise with compassionate patient interaction! Your skills will directly impact our ability to deliver outstanding dental care while ensuring smooth operational workflows.

Pay: $22.00 - $30.00 per hour

Benefits:

  • Dental insurance
  • Employee discount
  • Referral program

Work Location: In person

Salary : $22 - $30

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