What are the responsibilities and job description for the Account Manager position at BORENSTEIN CATERERS INC?
Company Description
Borenstein Caterers, established in 1946 in New York, is a leading kosher catering company in North America. Known for its origins in providing kosher airline meals, the company now offers fresh and frozen meals for airlines, cruise lines, rail services, institutions, and retail markets worldwide. Based near John F. Kennedy International Airport in New York City, the company operates a modern flight kitchen that produces over 15,000 meals daily during peak periods. Adhering to high standards, the facility is inspected by the FDA, USDA, and New York State Kosher Inspection Service, ensuring exceptional food safety and compliance with kosher regulations.
Role Description
This is a full-time, on-site role based in Jamaica, NY, for an Account Manager. The Account Manager will handle client relationships, coordinate orders, and ensure customer satisfaction by acting as the primary liaison between the company and its clients. This role involves managing order logistics, addressing client inquiries, maintaining efficient communication with internal teams, and identifying opportunities to enhance client services. The Account Manager will also analyze client needs and provide tailored solutions while adhering to company standards and guidelines.
Qualifications
- Strong account management and relationship-building skills
- Experience in order coordination, logistics, and client service
- Excellent organizational, communication, and problem-solving abilities
- Ability to work effectively on-site in a fast-paced environment
- Proficient in using CRM software and other relevant tools
- Attention to detail and commitment to ensuring quality standards
- Bachelor's degree in Business, Hospitality Management, or related field is preferred
- Previous experience in catering, food service, or a related industry is advantageous