Entertainment Manager

ESSENTIAL FUNCTIONS:

• Develops and manages the overall entertainment calendar.
• Determine and approve performance date, times, locations, and entertainment mix.
• Source and evaluate new bands, entertainers, DJ’s, specialty acts, and other entertainment opportunities.
• Negotiate fees, contracts, riders, etc. that are associate with bands and entertainment.
• Ensure entertainment stays within approved monthly and annual budget.
•  Create and complete pre-forma and post forma for all entertainment events.
• Analyze weekly and quarterly acts by using headcounts, F&B impacts, expenses, feedback, etc.
• Make recommendations on which acts should be renewed, changed or discontinued.
• Approve setups and all production needs prior to the events.
• Manage purchasing for all supplies, equipment, décor and operational needs.
• Maintain vendor and entertainment relationship.
• Work with Marketing to develop entertainment campaigns, events and promotional strategies.
• Coordinate with Security, IT, F&B, Facilities, Gaming, Hotel and other departments for weekly and larger events.
• Coach, train, schedule, and develop department team members, including department and casino SOP’s and P&P’s and hold accountable for event execution, reporting, content and guest experience.
• Maintains constant awareness of services, promotions, and events offered to inform guests.
• Exhibits superb team leadership/development and collaborating ability while working with all departments.
• Maintain communication with the Director, providing timely updates on department operations, upcoming events, performance, budgets, contracts, challenges and any departmental needs requiring awareness, support and approval
• Provide recommendations and solutions when presenting departmental needs or concerns to the Director.
• Perform additional duties as assigned by management, including assisting with casino promotions, special events, property initiatives and other operational needs to support the overall success of the casino and guest experience.
• Manage all department payroll and disciplinary. Attend all required meetings.

JOB PREREQUISITES: 

• Above average oral communication skills
• Excellent customer service
• Problem solving capability
• High capacity for learning

This job description in no way states or implies that these are the only duties to be performed by this employee.  He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

EDUCATION:  GED or High School Diploma. Marketing Degree is preferred

EXPERIENCE: Minimum of three-year event experience to include booking of entertainers. Microsoft office applications, excellent customer service skills, and negotiation abilities.

LICENSES OR CERTIFICATIONS: Be able to obtain/maintain Eastern Shawnee Tribe of Oklahoma gaming license.

PHYSICAL REQUIREMENTS:  Ability to maneuver in the casino and routinely lift up 25 pounds and occasionally as much as 60 pounds. Must be able to stand or walk for a minimum of 8 hours and maneuver in or outside the casino. Visual acuity to observe and react to handle internal and external customer complaints or questions. Ability to work in a fast-paced environment. Must be able to bend, kneel, twist and stretch/reach above head. Have good dexterity in fingers

WORK ENVIRONMENT: We maintain an alcohol/drug-free workplace. Work in casino operations containing second hand smoke with high noise level and bright lights. Must be able and willing to work nights, weekends and holidays as needed.