Sr Business Analyst - Sales and Distribution

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you’re empowered to make decisions, find solutions and receive rewards for your hard work.

This position will be located in: Fargo, ND or Phoenix, AZ or Denver, CO or Kansas City, MO or Charlotte, NC or Maple Grove, MN *This can be a remote work position throughout the U.S. If living in the local area to the Branch Support Center, this will be a hybrid position with Monday/Tuesday/Thursday in office.

Application Deadline: December 2, 2025 or Posted Until Filled

Please note that the position may be filled before or after the listed application deadline. Applications will only be accepted while the posting remains active.

Additional Requirements Specific To Sales And Distribution

• SAP SD Process and Configuration Expertise
• Good understanding of SD Price Procedures
• Good understanding of Warehouse Processes
• Working knowledge of Credit Card processing
• Working knowledge of Interfaces (IDOCS, EDI, XML, etc.) with other SAP and non-SAP systems and middleware
• Experience in writing Test Plans/Test Scripts/Test Strategies
• Ability to understand integration points to SAP, LE, MM, PP, FI/CO in the required areas
• Ability to convert business needs into technical requirements
• Excellent problem-solving skills and a desire to dig into problems/issues
• Good oral & written communication skills
• Good organizational and prioritizing skills
• Requirement gathering and Business process design
• Self-Starter and able to work independently
• Ability to build interpersonal relations with all the levels of the organization
  
  

Preferred Experience

• Experience with Fiori
• Experience with Agile Methodology
• Experience with Jira
• Experience with Service Now
• Exposure to S4 HANA
• Ability to navigate ABAP code, debug and identify bugs
  
  

Job Summary

Supports the day-to-day operations of the IT Applications Department in developing and implementing integrated processes within our business applications in cooperation with the business needs. Works as a leader on the IT Applications Team to determine how technology can best be used to enable or enhance business processes. Maintains and supports SAP ERP application. Leads complex technology projects through the entire project lifecycle to their conclusion while maintaining high customer satisfaction and ensuring cross-project requirements are identified and detailed for cohesive design and end user experience. Provides guidance and design direction to teams and departments to meet business needs. Proactively researches, recommends, and assists in implementation of emerging technologies and/or vendor solutions as they relate to company’s best practices.

Responsibilities

Essential Functions

• Collaborates with business, development and other analyst teams to write technical and functional documentation to describe program development, logic, coding, and corrections; including end user documentation (training) to describe new or enhanced functionality.
• Reviews, analyzes, modifies, writes and/or executes thorough change request test plans and checklists to ensure that business system changes are working properly, existing processes remain unaffected and the needs of the users are met.
• Identifies, tracks, monitors and communicates on project-related issues, scope changes, variances and contingencies that occur during projects.
• Provides consultation of advanced technical expertise in the integrated business applications processes.
• Collaborates, leads and directs work effort of vendors (both on and offsite).
• Provides vendor performance feedback and validation of expenditures to IT management.
• Proactively researches, recommends, and assists in implementation of emerging technologies and/or vendor solutions as they relate to company’s best practices.
• Communicates best practices across areas of responsibility and participates in continuous improvement of IT processes.
• Develops and maintains effective working relationships with customers, vendors, and others related to the company.
• Actively participates in team meetings and group discussions.
• Provides guidance to team to create high quality functional business requirements.
• Provides guidance and design direction to teams and departments to resolve functionality and implementation issues.
• Adheres to Border States Electric SDLC best practice guidelines and application change management procedure.
• Follows security best practices to ensure the safety and integrity of applications.
• Provides input on the development of best practices for the IT organization.
• Provides support by working escalated incidents as part of the IT Help Desk to ensure business operations are not interrupted or delayed and during off hours as needed.
• Promotes and maintains the identity and reputation of BSE, ensuring customer satisfaction and addressing problems and complaints as they arise.
  
  

Non-essential Functions

• Participates, creates, contributes and/or facilitates ongoing training for application functionality / best practice / lunch and learn topic related training in correlation with job duties.
• Maintains business continuity and disaster recovery test documentation as it relates to the functional area(s).
• Assists in the maintenance and publication of SAP Help Documents.
• Works effectively as a team with all BSE personnel.
• Performs other duties as assigned by supervisor or designate.
  
  

Qualifications

• 4 Year STEM Degree or equivalent experience.
• Minimum 7 years of SAP Sales and Distribution and integrated business processes experience.
• Advanced knowledge of SAP structures, configuration standards, object dependencies and tables
• Familiar with related languages including but not limited to SQL, ABAP, Java and .Net is a plus.
• Advanced understanding of relational databases and client-server concepts and commonly-used concepts, practices and procedures.
• Firm grasp of business processes and systems linkage including experience with integrated systems.
• Good working knowledge of PC, Windows, Microsoft Office (Excel, Access, Word and PowerPoint), Internet, and Outlook.
  
  

Skills And Abilities

• Excellent customer service skills include being competent, accurate, responsive and engaged.
• Ability to work effectively independently and in a collaborative, team environment to achieve goals.
• Works seamlessly with others across geographical, functional and cultural boundaries.
• Consistently demonstrate an eagerness to meet challenges with a self-starting attitude (can-do spirit).
• Accurately assesses and acknowledges own strengths and limitations.
• Ability to work under pressure to resolve time sensitive issues.
• Executes plans to deliver results.
• Proven strong problem-solving skills individually and in group situations in order to address system and process issues that arise in the business areas including the ability to analyze a situation for potential future problems.
• Communicate effectively with a wide range of audiences (technical and non-technical), and in a wide range of settings (e.g., one-on-one, small group, in person, conference calls and via e-mail).
• Able to meet the development demands of a dynamic, growing company.
• Ability to effectively manage time and prioritize projects to meet established deadlines with minimal supervision.
• Continuous improvement and learning mindset.
• Ability to manage multiple projects in parallel.
• Advanced functional, communication and organization skills.
• Ability to effectively meet deadlines and milestones as well as provide timely updates.
• Ability to ensure strong alignment between the business requirements/needs and the application solutions/services.
  
  

Physical Requirements

Frequency at which you would carry/lift in a typical day:

Occasionally 0 – 33% Frequently 34 – 66% Continuously: 67 – 100%

Lift from Waist:

< than 10 lbs. - Not at all

10 to 25 lbs. - Not at all

26 to 50 lbs. - Not at all

51 to 75 lbs. - Not at all

75 to 100 lbs. - Not at all

100 lbs. - Not at all

Lift from Floor:

< than 10 lbs. - Frequently

10 to 25 lbs. - Occasionally

26 to 50 lbs. - Occasionally

51 to 75 lbs. - Not at all

75 to 100 lbs. - Not at all

100 lbs. - Not at all

Carried for Distance:

< than 10 lbs. - Not at all

10 to 25 lbs. - Not at all

26 to 50 lbs. - Not at all

51 to 75 lbs. - Not at all

75 to 100 lbs. - Not at all

100 lbs. - Not at all

Physical Activity

Frequency at which you would do the following in a typical day:

• Sitting (a continuous period of being seated) - Continuously
• Standing (for sustained periods of time) - Frequently
• Walking (moving about on foot to accomplish tasks) - Frequently
• Bending/stooping (downward and forward) - Occasionally
• Crawling (moving about on hands and knees or hands and feet) - Not at all
• Climbing/Walking Stairs (ascending or descending) - Occasionally
• Reaching (extending arms in any direction) - Frequently
• Crouching/squatting (bending the body downward and forward by bending leg and spine) - Occasionally
• Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally
• Balancing (maintaining body equilibrium to prevent falling) - Occasionally
• Repetitive motion (substantial movement (motions) or the wrists, hands, and/or fingers) - Continuously
• Pivoting (movement in any direction with one foot, keeping the other in contact with the floor) - Occasionally
• Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally
• Grasping (Applying pressure to an object with the fingers and palm) - Continuously
• Fingering (picking, pinching, typing; working with primarily fingers and not whole hand) - Continuously
• Talking (expressing or exchanging ideas by means of the spoken word) - Frequently
• Driving (the control and operation of a motor vehicle) - Occasionally
• Desk work (work usually performed at a desk) - Continuously
• Use of a computer - Continuously
• Use of a telephone - Frequently
• Hearing (Perceiving the nature of sounds at normal speaking levels) - Frequently
• Exposure (to adverse weather & temperature conditions) - Not at all
• Travel (travel needed to perform job duties) - Occasionally
  
  

Additional Information

This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer’s discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.

Our History

Border States is a leader in the electrical supply distribution industry with approximately 130 locations in 31 states. Our employee-owners are second to none in delivering top-notch customer service and in demonstrating extra-ordinary people skills. We are one of the largest independent electrical distributors in the United States providing products and services to the construction, industrial and utility industries. Border States has a competitive benefit package and is a 100 percent employee-owned company. Employee-ownership is a significant part of our culture and our success stems from the dedication of our employee-owners. We practice open-book management and our employee-owners are empowered with clearly defined levels of authority to be innovative and decisive, allowing us to respond quickly to the needs of customers. Employee-owners understand their roles in the success of the company and care about customers’ needs, which drives our focus on adding value to everything we do. We recognize that not all customers are the same and each has specific requirements. Our employee-owners understand these diverse needs and have the commitment, resourcefulness and flexibility to outperform all others.

Values

As a Border States employee-owner, you’re responsible for living our mission, service philosophy and service standards.

Our Purpose

We believe unstoppable businesses shouldn't go it alone. We are owners - of relationships, of outcomes, of every moment these unstoppable businesses need to deliver.

Service Philosophy

We earn customer loyalty and confidence by caring about their needs and adding value to everything we do.

Service Standards

Border States employee-owners are competent, accurate, responsive, and engaged .

Your career

Join an experienced team at one of the largest electrical distributors in the United States. What are you waiting for?

Border States has a competitive benefits package which includes but is not limited to:

Health, Dental and Vision Benefits

Accident, Critical Illness, Hospital Indemnity

FSA & HSA

Employee Stock Ownership Plan (ESOP)

Disability Benefits

401(k) Retirement Plan

Life Insurance

Employee Assistance Program

Paid Holidays

Paid Volunteer Time

Personal Leave time and more!

Border States provides bonuses to their employee-owners upon the achievement of branch and company goals.

Equal Opportunity For All

It’s not just the law. It’s something we’ve believed in since our founding. We value the diversity of all of our employee-owners and will always be an equal opportunity employer.

Drug Free/Smoke Free workplace

Employment may be contingent on the offered candidate successfully passing one or more of the following pre-employment screenings:

• Criminal background check (required for all positions)
• Motor Vehicle Record (MVR) check (required for positions involving driving)
• Drug testing
  
  

The MVR check and drug testing vary by role and will be communicated to the offered candidate during the onboarding process and as applicable.