What are the responsibilities and job description for the Certified Medical Assistant (CMA) position at Border Area Mental Health Services dba Southwest Counseling Center?
Now Hiring: Certified Medical Assistant (CMA)
Location: In-Person | Job Type: Full-Time
Specialty: Behavioral Health, Psychiatry & Primary Care
Are you a Certified Medical Assistant looking to make a meaningful impact in a compassionate, team-based healthcare setting?
Join Border Area Mental Health Services, Inc., dba Southwest Counseling Center, as we expand our services to include primary care alongside our established behavioral health and psychiatric services.
We're seeking a dependable, organized, and patient-focused CMA to support our medical providers in delivering high-quality, integrated healthcare to the communities we serve.
What You'll Do
Patient Care & Clinical Support
- Welcome and room patients, obtain and document vital signs, and prepare patients for in-person and telehealth appointments.
- Assist psychiatric and primary care providers with patient examinations, assessments, and clinical workflows.
- Administer injections and medications as authorized, under appropriate provider orders and supervision.
- Assist with in-office procedures, specimen collection, urinalysis, GeneSight testing, and other approved clinical services.
- Coordinate laboratory orders, referrals, and follow-up care as directed by providers.
Administrative & Care Coordination
- Submit medication prior authorizations through CoverMyMeds and other applicable systems.
- Respond promptly to patient calls, voicemails, and clinical inquiries.
- Monitor faxes and emails, maintain accurate electronic health records (EHR), and ensure timely documentation.
- Maintain medical supplies, medication inventories, and properly stocked examination rooms.
- Assist with patient scheduling, care coordination, and other administrative responsibilities as needed.
Teamwork & Operational Support
- Collaborate with behavioral health, psychiatric, and primary care teams to ensure coordinated patient care.
- Support clinical operations across departments and locations as needed.
- Assist with front office responsibilities and special projects when necessary.
- Follow infection control, patient safety, HIPAA, and organizational policies and procedures.
What We're Looking For
- Certified Medical Assistant (CMA) credential required.
- Experience in primary care, behavioral health, psychiatry, or other outpatient healthcare settings preferred.
- Experience with injections, vital signs, specimen collection, and EHR documentation preferred.
- Strong communication, organizational, and multitasking skills.
- Ability to work independently while contributing to a collaborative healthcare team.
- Dependable, adaptable, and committed to providing compassionate, patient-centered care.
- Willingness to support multiple clinical departments and locations as operational needs evolve.
Why Join Us?
At Southwest Counseling Center, we're growing to better serve Southern New Mexico through expanded access to behavioral health, psychiatric, and primary care services.
We value teamwork, professional growth, and employees who are committed to making a difference in the lives of our patients.
Be part of our next chapter in healthcare.
Apply today and help us build a healthier Southern New Mexico.
Border Area Mental Health Services, Inc., dba Southwest Counseling Center, is an Equal Opportunity Employer.
Job Type: Full-time
Pay: $16.00 - $21.00 per hour
Benefits:
- 401(k) matching
- AD&D insurance
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Vision insurance
Work Location: In person
Salary : $16 - $21