What are the responsibilities and job description for the Route Sales Representative position at Borden Dairy?
We’re on the Moo-ve with new opportunities!! And you know, if it’s Borden, it’s got to be good!
At Borden Dairy, we’ve embraced the “Glass Half Full” mindset since 1857. Guided by our beloved mascot, Elsie, we spread joy and optimism to American families everywhere. Our mission is simple: to be the best-in-class dairy brand in every market we serve. As we look to the future, Borden is entering an exciting phase — reintroducing Elsie to a new generation and reaffirming our commitment to quality, tradition, and community.
Join Elsie’s Herd today!
POSITION SUMMARY
Borden Dairy is seeking a safety-conscious and reliable professional to join our team as a Route Sales Representative. In this dynamic role, you will be responsible for the delivery and restocking of products to retail stores and/or wholesale distribution locations, ensuring excellent customer service and adherence to safety standards.
JOB RESPONSIBILITIES
- Safely load, unload, and deliver products to customer accounts.
- Drive a commercial vehicle along an established route to deliver, stock, and stage products.
- Set up merchandise displays and deliver promotional materials to customers.
- Verify shipment accuracy and ensure products are in salable condition.
- Address and resolve discrepancies and customer complaints professionally.
- Collect empty containers, rejected, or unsold merchandise for return.
- Complete daily inventory, order forms, delivery invoices, and proof of delivery documentation.
- Conduct Motor Vehicle Inspections in compliance with DOT regulations and company policy; assist with routine truck maintenance.
- Maintain a professional appearance and courteous demeanor with customers and coworkers.
- Accurately maintain vehicle and hours-of-service logs as required by DOT.
- Demonstrate reliable attendance and consistent work hours.
QUALIFICATIONS
- High school diploma or GED equivalent required.
- Minimum age of 21 years required.
- 6 months of verifiable experience driving a Class A or Class B commercial vehicle preferred.
- Manual transmission experience required; no automatic restrictions.
- Experience in product delivery and customer service preferred.
- Ability to read, write, and communicate effectively in English; capable of performing basic math and accurately recording data. Bilingual skills are a plus.
- Ability and willingness to work overtime, weekends, holidays, and various shifts as required.
- Demonstrated ability to work independently and collaboratively in fast-paced, dynamic environments.
PHYSICAL DEMANDS
- Frequent standing, walking, kneeling, reaching, climbing, pulling, and bending.
- Ability to routinely lift over 60 lbs and push/pull up to 300 lbs using a hand-held hook.
- Must be able to work in hot and cold climates, both indoors and outdoors, including on refrigerated trucks.
EEO Statement:
The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a disabled veteran or other protected veteran, or any other characteristic protected under applicable federal, state, or local law, regulation, or ordinance, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations in every location in which the Company has facilities. This continuing policy of non-discrimination applies to all terms and conditions of employment including but not limited to: recruitment or recruitment advertising, hiring, placement, promotions, demotions, transfers, layoffs, furloughs, recalls, terminations, leaves of absence, rates of pay or other forms of compensation, selection for training, internships, and apprenticeships.
