What are the responsibilities and job description for the Tune Shop Supervisor position at Bootdoctors?
About Us:
We believe Outside is Better. Its not just a motto, its a fact. It makes people happier, healthier, and more connected. Thats why we go out of our way to help people experience the mountain lifestyle by building authentic relationships, offering humble expertise, and sharing a genuine love for what we do. Driven by our unmatched passion for the outdoors, we are always advancing. In-store and online, within our industry, and with the communities we serve, we bring a spirit of innovation to every aspect of what we do. We were founded in Colorado in 1958, but weve been chasing adventure for much longer. Skiing and snowboarding arent just a job for us, its a lifestyle. No matter your level, we strive to give you the best experience possible and invite you to experience the joy of mountain life and sport with us.
Share the stoke for our values.
We are welcoming - We meet people where they are without judgement. Whether they're seasoned veterans, first-timers, locals, or vacationers, they trust us to set them up for success with quality equipment and great service.
We are ambassadors of lifestyle - We love what makes the mountain lifestyle special: the people, the environment, and the communities. We want our guests to discover and love the mountain lifestyle as much as we do.
We are rooted in experience - By keeping the history of our roots alive, we maintain the quality service, authenticity, and expertise that our guests value and what made us special in the first place.
We are one team - We make our company a great place to work by collaborating, problem-solving, being accountable, and recognizing our accomplishments. We are each unique contributors to a greater whole.
We are always evolving - Our customer* expectations continue to evolve. To meet their needs, we must evolve to stay relevant. We embrace change and always look for the next evolution of what we can do. *Internal & External
About the role:
Reporting to the Store Manager, this position is primarily responsible for management of the Repair Department, its inventory, staff and operational functions to achieve the maximum profitability while continuing to provide the best-in-class guest service.
Job Responsibilities:
- Generate sales by providing the best equipment tuning / repair in the area
- Demonstrate and maintain the high standard of guest service
- Demonstrate excellent knowledge of products and industry trends
- Provide resources so that employees are properly trained in repair, product knowledge, guest service and operation of a safe working environment
- Assist in the communication of company values and goals to the employees
- Protect company assets through loss prevention techniques
- Maintain all company paperwork according to policies and standards
- Demonstrate the desire to succeed and grow within the company
- Supervise and perform tuning and repair of ski and snowboard equipment
- Be energetic, motivated, and possess the ability to multi-task
- Other duties as may be assigned
Required Skills/Abilities:
- Strong ski background
- Knowledge of ski and snowboarding tuning techniques
- Knowledge of alpine and snowboard binding installations
- Be able to handle machinery and properly use tuning instruments
- Minimum of 2 years experience with tuning / repair/ mounting of ski equipment
- Minimum of 2 years supervisory and leadership experience
- Motor Vehicle Report (MVR) required.
- High school diploma or equivalent
- English fluency, written and verbal
- Must be able to work a flexible schedule, including nights, holidays and weekends
- Must be able to stand for extended periods of time and regularly lift 25 pounds
The Perks and Benefits: ( * Benefits for Year Round Full-Time Employees)
- Free Employee Ski Pass
- Employee Lockers & Locker Room Access - Overnight Ski/Snowboard Storage Available
- Direct Ski-In/Ski-Out Access to the Store
- Medical, Dental, and Vision insurance*
- Employer Paid Basic Life Insurance and AD&D*
- Voluntary Life Insurance (Employee/Spouse/Child)*
- Health Care and Dependent Care Flexible Spending Accounts*
- 401(k) Retirement Savings Plan with Company Match
- Paid Time Off*
- Paid Sick Time (State applicable)
- Paid Parental Leave*
- Short-Term and Long-Term Disability*
- Employee Discounts (ski, retail, outdoor industry)
Equal Opportunity Employer:
We are an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
Budgeted range starts at: $24-$27/hour Commission. Actual pay will be adjusted based on experience.
WORKING CONDITIONS
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. (Request help with heavy or awkward boxes/products). Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; climb stairs and ladders, stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to walk.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Salary : $24 - $27