What are the responsibilities and job description for the Surveillance Agent position at Boot Hill Casino and Resort?
As a Surveillance Agent, you play a vital role in protecting the integrity of our operations while keeping the fun flowing for guests and Team Members alike. As a Surveillance Agent, you’ll be behind the scenes but at the center of everything. Using state-of-the-art equipment, you’ll monitor live activity throughout the casino, parking lots, cash handling areas, count rooms, and gaming floor, ensuring safety, fairness, and compliance with regulatory standards. No experience necessary; we will train you.
Boot Hill Casino & Resort's Core Values:
- Build a diverse team of service-focused individuals
- Provide consistent and outstanding guest service
- Develop and create extraordinary entertainment experiences
- Take pride in our clean and well-maintained facility
- Support the communities in which we work and live
- Celebrate our heritage
- Be respectful, inclusive, and responsible in all we do
Qualifications:
- Minimum age: 18
- High school diploma or GED required
- Security, law enforcement, military, or related experience preferred
- Strong analytical, observational, and communication skills
- Ability to read and interpret technical procedures and write professional reports
- Must be able to maintain confidentiality of sensitive information
Daily Operations:
- Attend and participate in daily briefings.
- Operate and maintain surveillance equipment.
- Monitor casino areas, including the gaming floor, count rooms, and cash handling areas.
Security & Compliance:
- Observe, document, and report policy violations or illegal activities.
- Ensure operations align with Internal Control Policies and Procedures.
- Maintain confidentiality of reports and sensitive information.
- Work with local, state, and federal law enforcement as necessary.
Reporting & Documentation:
- Write clear, factual reports.
- Record relevant activities via video/audio.
- Inform senior management of significant findings.
Game Integrity:
- Understand the rules for table games and other gaming areas.
- Ensure fair and compliant play throughout the property.
Communication & Leadership:
- Communicate effectively with team members, management, and outside agencies.
- Provide clear direction and expertise during investigations or operational checks.
Physical & Work Requirements:
- Must be able to walk, stand, and operate equipment for extended periods.
- Flexible schedule including nights, weekends, holidays, and overtime.
- Lift and carry up to 25 lbs; work in confined or physically demanding environments.
Job Type:
- Full-Time Position
- $18 per hour
Benefits:
- Competitive Pay
- Free Meals
- 401k Plan with discretionary match*
- Free Life Insurance*
- Free Dental Insurance*
- Free Vision Insurance*
- Health Insurance Packages
- Supplementary Insurance Available
- Promote and Grow within Company
- Paid Time Off Program*
- Referral Program*
- See HR for full details and description of Benefits available upon hire. Must be at least 18 years of age to work in this position. Must be able to obtain a Kansas Racing and Gaming License.
Education
Preferred- High School or better
Licenses & Certifications
Preferred- KRGC License
Behaviors
Preferred- Loyal: Shows firm and constant support to a cause
- Dedicated: Devoted to a task or purpose with loyalty or integrity
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Preferred- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Salary : $18