Support Staff Supervisor

About Us

Boone County Family Resources is a rapidly growing, community-based agency dedicated to supporting Boone County residents with developmental disabilities and their families. Our mission is to help individuals THRIVE in our community, CONNECT with others, and ACHIEVE their personal goals.

We take pride in fostering a friendly, welcoming, and vibrant work environment. We are currently seeking a reliable and organized individual to join our team as a full-time (40 hours/week) Support Staff Supervisor.

As our Support Staff Supervisor, you will perform a variety of supervisory, administrative, and clerical-related duties. The ideal candidate is highly organized with an eye for detail, possesses excellent communication skills, possesses Microsoft Outlook, Word and Excel skills, prior supervisory experience, ability to supervise multiple employees and can work independently with minimal supervision.

Position Responsibilities

• Mentor, organize and coordinate office operations to ensure an effective, efficient, motivated, and well-trained workforce
• Coordinate the conversion, transfer and disposition of Agency records
• prioritize team tasks to meet deadlines to ensure smooth operation of the day-to-day tasks of the Agency
• coordinate effective communication among staff and across teams
• monitor and evaluate processes for compliance with identified standards and to identify and propose solutions or adjustments to maintain quality organizational practices

Minimum Qualifications

• High school diploma or GED required.
• At least one year of related experience.
• Ability to multitask with excellent time management, organizational skills, and attention to detail.
• Strong communication skills, both written and verbal.
• Proficiency in computer use, including Microsoft Excel, Word and Outlook, and data entry
• Friendly and professional demeanor with a customer service-oriented mindset.

Not sure if you qualify? Apply and let’s review!

Compensation & Benefits

Health & Wellness

• Medical, Dental, and Vision coverage for employees and dependents
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Employee Assistance Programs

Financial Well-being

• Competitive Compensation
• Up to 5% pay increase after successful completion of the introductory period
• Life Insurance
• LAGERS Pension Plan
• Deferred Compensation 457(b) Retirement Plan
• College savings through MOST Missouri’s 529 Education Plan

Paid Time Off

• Vacation:
  •    0-4 years = 2 weeks
  •    5-9 years = 3 weeks
  • 10-14 years = 4 weeks
  • 15-19 years = 4.5 weeks
  • 20 years = 5 weeks
• 10 Sick Days
• 3 Personal/Wellness Days
• 11 Paid Holidays

Other Perks

• Eligible for merit-based raises at 6 months, 1 year, and annually thereafter
• Employment with Boone County Family Resources qualifies for certain student loan forgiveness programs

Boone County Family Resources is an Equal Opportunity Employer committed to cultivating an inclusive working environment for all employees.

To view our DEI Statement, visit: www.bcfr.org/about/dei-mission-statement

To request ADA accommodation, please contact the Human Resources Manager or Director of Compliance at 573-874-1995.