What are the responsibilities and job description for the Inside Sales Representative position at Boon Edam USA?
Boon Edam is a global leader in Secured Entry solutions and Revolving Doors, with its USA Headquarters based in Raleigh, NC. With operations in over 20 countries and nearly 150 years of experience, the company specializes in managing the safe and efficient movement of people in a variety of environments, including office buildings, data centers, educational institutions, healthcare facilities, and warehouses. Boon Edam is committed to delivering exceptional customer experiences through its BE Amazing philosophy, providing tailored solutions to meet the unique security needs of every client. As a trusted partner for enterprises and local businesses, Boon Edam is dedicated to ensuring optimal safety and security.
This is a full-time, on-site role based in Raleigh, NC, for an Inside Sales Representative. The individual will be responsible for identifying and qualifying sales opportunities, managing customer inquiries, and building strong client relationships. Day-to-day responsibilities include conducting outbound calls, managing sales pipelines, preparing presentations and proposals, and assisting in the resolution of customer inquiries or issues. The Inside Sales Representative will collaborate with team members to meet sales targets and contribute to overall business growth.
- Exceptional communication, customer relationship management, and problem-solving skills
- Experience in sales processes, lead generation, and closing deals
- Proficiency in using CRM tools and Microsoft Office Suite
- Ability to analyze customer needs and provide tailored solutions
- Comfortable working in an on-site, team-oriented environment
- Prior experience with Secured Entry or related industries is a plus
- Bachelor’s degree in Business, Marketing, or a related field is preferred but not required
- Strong organizational skills and the ability to manage multiple tasks effectively