What are the responsibilities and job description for the HR COORDINATOR position at Boomtown Bossier City?
WE LOVE OUR WORK.
- Provides assistance in all areas of HR, including employment, communication, team member events, and record retention. - Maintains general office, front counter, lobby area, and TDR kiosks, ensuring that they are clean, orderly, and well-stocked. - Greets all visitors to the HR office in a positive, upbeat manner while answering questions, assisting with application processes, answering phone calls, and administering selection assessments. - Handles team member questions/requests and escalates issues as appropriate to ensure prompt resolution. - Performs administrative duties, including maintaining employee records, data entry and research, preparing reports, ordering office supplies, managing team member/vendor badges, gaming licensing and renewals, etc. - Assists in coordinating and facilitating Talent Audition and New Hire Orientation. - Assists in developing and maintaining property communication, to include employee self-service portal, back-of-house hallways, maintaining updated required federal, state, and local posters. - Maintains a professional, courteous, and friendly demeanor with all team members, applicants, and guests. - Assists with design and execution of engagement, wellness, and retention events. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. - Responsible for ensuring the compliance with all local, state, and federal regulations within area of authority and reporting potential issues to management. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
BRING US YOUR BEST.
- One to two years of experience in Human Resources or office setting preferred; minimum one (1) year of experience in a customer service position required. - Must have excellent written and verbal communication skills; must be fluent and literate in English. - Ability to maintain a high level of confidentiality and professionalism. - Must have excellent customer service and interpersonal skills. - Must be proficient in Microsoft Office applications (Word, Excel, Outlook, and PowerPoint). - Ability to work collaboratively and communicate effectively with team members at all levels of the organization. - Knowledge of relevant federal, state, and local laws, rules, regulations, codes, and/or statutes a plus. - Must have excellent presentation, problem-solving, and organizational skills. - Ability to meet deadlines and effectively manage multiple priorities in a demanding work environment. - Knowledge of HRiS systems and Applicant Tracking Systems a plus. - Ability to research, analyze, comprehend, and act upon information as appropriate. - Ability to perform effectively in a fast-paced environment. - Must be able to work a flexible schedule, including nights, weekends, and holidays, as business needs dictate. - Ability to work independently on a wide variety of special projects. - Ability to prepare clear and concise administrative reports.