D20 Community Development Manager - Atlanta, GA

Job Description: The community development manager will be responsible for driving comp sales by creating and executing local marketing strategies, engaging in the community via social media platforms, increasing event sales, and promoting our Com/Ed programs. Additionally, supporting the district’s stores during peak sales times by providing customer service, helping to stock shelves, and striving to provide neat, clean and organized environments for our customers. The ideal candidate will have a passion for our products, a strong sense of customer service, and excellent communication skills. You will work closely with the store general managers and the merchandising team to ensure that our stores are well stocked, attractive, and aligned with the local customers’ needs and preferences. You will also collaborate with the corporate marketing team to provide feedback and insights on the district’s performance and opportunities.

This position will report to the District Manager.

Role And Responsibilities

• Drive local interest sales in partnership with the store GMs and merchandising team by identifying and targeting potential customers, creating, and distributing promotional materials, and organizing in-store events and demonstrations.
• Engage the community via social media platforms (Facebook, Instagram, and Tiktok) by creating and posting relevant and engaging content, responding to comments and messages, and growing our online presence and followers.
• Increase District 22 event sales by planning and hosting various events, such as workshops, seminars, book clubs, and parties, that showcase our products and services, attract new and existing customers, and generate revenue and referrals.
• Drive Com/Ed sales for the district by promoting our educational programs and courses, such as cooking, gardening, wellness, and art, to the local community, schools, and organizations, and facilitating the registration and enrollment process.
  
  

Qualifications

• Bachelor's degree in marketing, communication, business, or related field.
• At least 3 years of experience in community development, marketing, sales, or retail.
• Proficient in social media platforms, such as Facebook, Instagram, and Tiktok, and able to create and edit content using various tools and software.
• Excellent verbal and written communication skills, with the ability to communicate effectively with diverse audiences and stakeholders.
• Strong customer service and interpersonal skills, with the ability to build and maintain positive relationships with customers, partners, and team members.
• Creative, proactive, and results-oriented, with the ability to work independently and collaboratively in a fast-paced environment.
• Passionate about our products and mission, and knowledgeable about the local market and trends.
  
  

Preferred Skills

• Marketing and Sales Skills: Demonstrates the ability to plan, execute, and evaluate marketing and sales strategies that drive revenue and customer satisfaction.
• Social Media Savvy: Demonstrates the ability to use social media platforms effectively to create and share engaging content, interact with the online community, and grow brand awareness and loyalty.
• Communication and Presentation Skills: Demonstrates the ability to communicate and present information clearly, concisely, and persuasively to various audiences and stakeholders, using appropriate verbal, written, and visual techniques.
• Customer Service and Relationship Management Skills: Demonstrates the ability to provide excellent customer service and build and maintain positive and lasting relationships with customers, partners, and team members.
• Creativity and Innovation Skills: Demonstrates the ability to generate and implement new and original ideas and solutions that meet the customer’s needs and preferences and enhance the brand image and value.
• Self-Management and Teamwork Skills: Demonstrates the ability to work independently and collaboratively in a fast-paced environment, managing multiple tasks and deadlines, and adapting to changing situations and feedback.
  
  

Physical And Environmental Requirements

• Must be able to stand and walk for extended periods of time.
• Must be able to use hands/arms to operate keyboard, telephone and for repetitive motion activities.
• Must be able to lift or team lift objects up to 50 lbs., with or without assistance.
• Must be able to communicate using speech, sight, and sound with or without assistive device.
• Must be able to stand, walk, climb, bend, stoop or crouch while performing daily activities of the job.