What are the responsibilities and job description for the Human Resources Onboarding Specialist position at Books-a-Million, Inc.?
Job Description: We are seeking an Onboarding Specialist that understands great experiences don’t happen by accident – they are built by communication, care, and creativity. The Onboarding Specialist plays a key role in ensuring a smooth, engaging, and effective experience for new hires. This position is responsible for assisting in all aspects of the onboarding process — from pre-boarding and orientation through the employees’ first 90 days — ensuring that each new team member feels welcomed, informed, and set up for success.
Role and Responsibilities
- Coordinate all post-offer onboarding activities, ensuring every step is completed accurately and on time.
- Complete onboarding activities for new hires to include sending welcome emails, monitoring completion of required documentation, issuing badges, and completing E-Verify.
- Maintains onboarding trackers and checklists to ensure consistency with company policies and employment regulations.
- Schedules, coordinates and facilitates new hire onboarding programs, procedures, and new hire orientations- both virtual and in-person
- Prepares and distributes onboarding materials, schedules, and welcome packages.
- Partners with hiring managers, talent acquisition manager, and external vendors to ensure onboarding logistics, including relocations, background checks, and employment credit checks are completed in a timely and efficient manner.
- Brainstorms and assists in implementation of new onboarding processes to boost overall talent acquisition and employee experience success.
- Maintains monthly organizational charts.
- Maintains offboarding activities for terminated employees.
- Perform other duties as assigned.
Qualifications and Education Requirements
- Bachelor’s degree in Human Resource Management, Business, or similar field required.
- 1-3 years of Human Resources experience or equivalent experience preferred (Entry-Level Position)
Preferred Skills
- Strong PC skills, including proficiency with a variety of computer programs, such as Microsoft Office Suite.
- Organizational, communication, and time management skills are essential
- Must be able to handle multiple tasks with accuracy and timeliness, while maintaining positive customer service behaviors
- Ability to respect and maintain the highest level of confidentiality.
- High attention to detail is essential.
- Ability to summarize data and obtain reports from tracking systems and other reporting platforms.
Physical and Environmental Requirements
- Must be able to sit at a computer or desk for extended periods of time.
- Must be able to operate keyboard and telephone for repetitive motion activities.
- Must be able to lift objects up to 25 lbs. with or without assistance.
- Must be able to communicate using speech, sight, and sound with or without assistive device.