What are the responsibilities and job description for the Intake Specialist - Boohoff Law position at Boohoff Law?
Be the first friendly voice people hear when they need help most.
At Boohoff Law, we're not just a law firm; we are a team built on compassion, hard work, and purpose. As an Intake Specialist, you'll be the first point of contact for people searching for guidance during one of the hardest moments of their lives. Your voice and energy will make all the difference as you get them the help they deserve.
What You'll Do:
At Boohoff Law, we're not just a law firm; we are a team built on compassion, hard work, and purpose. As an Intake Specialist, you'll be the first point of contact for people searching for guidance during one of the hardest moments of their lives. Your voice and energy will make all the difference as you get them the help they deserve.
What You'll Do:
- Respond quickly to inbound calls, texts, chats, and emails from potential clients. First impressions matter; your words will shape how we're seen.
- Gather key case information with empathy, confidence, and accuracy.
- Ensure no lead goes unanswered. Your follow-through could change someone’s life.
- Accurately enter information so our legal team can move fast to help our clients.
- Assess potential clients. You help us make sure we help the right people.
You'll Fit In Here If:
- You genuinely care about helping others and love making people feel heard.
- You’re comfortable on the phone, quick-thinking, and confident when speaking.
- You can type while talking and stay organized under pressure.
- You’ve worked in sales or customer service and know how to connect and convert with warmth.
- Our best Intake Specialists share this background.
- Spanish fluency is a plus.
Boohoff Law Offers:
- A competitive salary.
- Full benefit package to include Health, Dental, Vision, Life, and supplemental insurance.
- PTO.
- Holidays.