What are the responsibilities and job description for the Multi-Store Manager – Bonsai Bai Me (Salt Lake & American Fork) position at Bonsai Bai Me?
Store Manager – Bonsai Bai Me (Salt Lake & American Fork
Who We Are: Bonsai Bai Me is a unique bonsai workshop and retail experience focused on helping beginners and enthusiasts alike discover the joy and art of bonsai. We are passionate about providing a serene, educational, and high-quality experience for every customer. Whether it’s someone’s first tiny tree or their next big passion project, we make bonsai approachable, beautiful, and fun.
About This Role: We’re looking for a hardworking, organized, no-nonsense-but-kind Store Manager to take great care of our Salt Lake & American Fork locations. You’ll be the go-to person making sure everything runs smoothly — from team vibes to store operations — while keeping our customer experience top-notch.
If you are reliable, organized, proactive and have experience managing a team, you’ll fit right in!
What You’ll Be Doing:
- Leading and supporting our amazing team
- Creating staff schedules that keep things running smoothly
- Managing inventory so we never run out of the good stuff
- Making sure our stores are clean, organized, and inviting
- Ensuring every guest receives a consistently AWESOME bonsai experience
- Handling customer issues with kindness and professionalism
- Training new team members and helping current team members keep their standards high
- Keeping track of store performance and sharing updates
- Being the communication bridge between staff & company leadership
- Enforcing our standards (with a smile, but also with results)
What Makes You a Great Fit:
- You have 3-5 years of experience managing a team (retail or service industry = a plus)
- You’re organized, proactive, and detail-oriented
- You know how to handle people — kindly but firmly
- You love problem-solving and keeping things running smoothly
- You’re reliable, methodical, and self-motivated
- You genuinely enjoy creating great customer experiences
- You have reliable transportation to commute to and from our SLC and AF locations day to day
Perks & Pay:
- Pay: $50,000-$55,000/year DOE
- PTO and health care reimbursement
- Flexible scheduling
- Employee discount
- Growth opportunities as we expand
- A positive, people-first work environment
Ready to Join Us?
Send your resume and a quick note telling us why you’d be a great fit to manager@bonsaibaime.com
We can’t wait to meet you!
Job Type: Full-time
Pay: $50,000.00 - $55,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Experience:
- management : 3 years (Preferred)
Language:
- English (Required)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- American Fork, UT (Required)
Ability to Relocate:
- American Fork, UT: Relocate before starting work (Preferred)
Work Location: In person
Salary : $50,000 - $55,000