Staffing Coordinator

Job Description Summary

Position Title: Staffing Coordinator / Client Support Representative

Position Type: Short-Term Contract / Temporary

Duration: Approx. 3 month

Location: Biddeford, ME (Hybrid)

Education: High School Diploma required; Bachelor's Degree preferred.

Experience: Strong administrative/customer service skills required; staffing industry experience is highly preferred but not required.

Position Overview

We are seeking a highly motivated, organized, and customer-centric Recruiting Coordinator / Client Support Representative to join our dynamic Bonney Staffing team in Biddeford, Maine.

This is a short-term, temporary position designed to provide critical coverage to Talent and Clients.

In this hybrid role, you will act as the operational engine of our branch, bridging the gap between high-volume light industrial recruiting and day-to-day client services. You will be responsible for ensuring a seamless onboarding experience for associate employees, maintaining clear communication with our clients, and executing vital administrative duties.

If you thrive in fast-paced environments and pride yourself on exceptional service, this role is a perfect fit.

Key Responsibilities

• Candidate & Onboarding Coordination: Assist candidates with completing applications and onboarding tasks and administer pre-employment screenings (background checks, drug tests, and safety orientations).
• Client Support & Communication: Act as a support point of contact for client inquiries, taking job orders, providing attendance or roster updates, and troubleshooting field-employee issues with speed and professionalism.
• Recruiting Assistance: Review incoming resumes, conduct initial phone screens and interviews for light industrial roles (warehouse, assembly, machine operation), and pipeline active talent.
• Administrative & Data Management: Maintain accurate electronic files in our Applicant Tracking System (ATS), manage employee scheduling, assist with weekly payroll processing/timecard collection, and answer inbound phone inquiries.
• Compliance & Safety: Ensure all I-9 verification documents and regulatory paperwork are filed securely and accurately in accordance with federal and state guidelines.

Qualifications & Requirements

• Education: High School Diploma or equivalent required; Bachelor’s Degree (BS/BA) preferred.
• Experience: Prior experience in a high-volume staffing agency or HR environment is highly preferred but not required. Strong administrative and customer-facing experience is essential.
• Customer Service Excellence: Proven ability to navigate challenging customer or candidate interactions with empathy, clarity, and professionalism.
• Administrative Prowess: Exceptional organizational skills, acute attention to detail, and the ability to multitask effectively under pressure.
• Technical Savvy: Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and a general comfort level learning new database or Applicant Tracking Systems quickly.
• Location Constraint: Must reside within a commutable distance to Biddeford, Maine, to fulfill the in-office portions of the hybrid schedule.