Medical Billing Payment Poster

Payment Specialist

Busy orthopedic practice is seeking a motivated, detail-oriented and organized Payment Specialist to join our growing team. Our billing office seeks a Payment Specialist to oversee payment intakes, post payments, coordinate with our practice management system, and reconcile payments. In this role, you will process and post a high volume of billing statements while updating account adjustments and keeping records of account standings. Our ideal candidate has at least two years of experience working in accounts receivables, with remittance processing in the medical field.

Essential Job Functions:

• Daily processing of cash receipts and postings to customer accounts, including payments made by credit cards as well as other adjustments to customer accounts for credits/debits and account write-offs
• Reviews a variety of reports, documents and on-line data systems to research problems
• Performs reconciliations to the bank statements and other month-end procedures
• Identifies patterns of over payments and brings them to the attention of appropriate supervisory personnel, while also investigating and taking needed steps to resolve the credits
• Identifies inaccurate payments, posting errors and resolves accordingly communicating any needed system changes
• Run and analyze balancing report to ensure accurate posting; promptly investigates and tries to resolve discrepancies
• Transfer ERA/EFT’s correctly, matching the check total
• Pull online deposit’s daily , monitoring that all are sent to payment posting and reconciled
• Completes payment coordination/reconciliation in a timely and accurate manner
• Communicates and documents payment denials in the practice management system and to the appropriate billing representative in a timely manner
• Monitors payment trends and identifies any payments not being paid at the allowed/contracted amount and communicates this to the Manager
• Understands and remains educated on current insurance remittances (EOBs) including deductibles, contractual write-offs, recoupments, refunds, interest payments and reconciling them efficiently and accurately
• Ensures that the amounts posted match the batch report total and troubleshoot as necessary
• Ensures compliance of all agencies’ requirements and coordinate audit requests as needed
• Provides assistance to team members and other staff with questions regarding EOBs and/or remittance statements
• Presents problems to team with a solution-based approach
• Maintains strictest confidentiality within compliance with HIPAA rules and regulations
• Attend and participate in meetings as necessary
• Act with integrity, honesty, and truthfulness in all areas of work
• Monitors, investigates, and resolves un-postables, correspondence, and credit balance reports
• Assists in working collections reports
• Other duties as assigned

Education and Experience:

• High School diploma or equivalent
• 2-3 years minimum experience in medical payment posting, or related experience
• Communicates clearly, concisely, and professionally
• Analytical Skills – Demonstrates ability to critically evaluate and act upon information
• Customer Orientation – Establishes long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
• Decision Making – Identifies and understands issues, problems, and opportunities; compares data from different sources to draw conclusions; uses effective approaches for choosing a course of action or develops appropriate solutions; takes action that is consistent with available facts, constraints, and probable consequences
• Policies & Procedures – Articulates knowledge and understanding of organizational policies, procedures, and systems
• PC Skills – Demonstrates proficiency in Microsoft Office (Excel, Word, and Outlook) applications; knowledge of, or ability to learn, Accounts Receivable System, and other systems as required
• Well organized and attentive to detail
• Ability to maintain workload and respond to correspondence received within 48 hours; work within specified deadlines and stressful situations
• Able to work overtime when necessary to meet department goals and objectives
• Goal-oriented, organized team player

Job Type: Full-time

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Excel: 1 year (Preferred)
• Accounting: 1 year (Preferred)

Work Location:

• One location

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Medical billing: 2 years (Preferred)

Location:

• Merrillville, IN 46410 (Preferred)

Work Location: In person

Salary : $16 - $19