Training Specialist

Location: Nashville, TN (Office-based / In-Office)

Schedule: Full-time; schedule flexibility may be required to support training delivery and operational needs

Travel: Minimal; occasional local travel to field locations may be required

Job Type: Full-time | Non-Exempt

Reports To: Director of Training

About the Role

BFC Solutions is seeking a Training Specialist to support the delivery, coordination, and continuous improvement of training programs that enable safe, consistent, and high-quality performance across the organization. This role is hands-on and execution-focused, responsible for scheduling and coordinating training sessions, maintaining training records, supporting onboarding and recurring training delivery, and partnering with leaders to ensure training is completed on time and to standard.

Why choose BFC Solutions

• Stable, essential work with a company that operates nationwide and invests in its people.
• Clear expectations and support from leaders; training, tools, and coaching to help you succeed.
• A safety-focused culture with consistent standards and practical, job-ready training.
• Opportunities to grow into facilitator, program lead, or other training and operations enablement roles as you build experience.
• Competitive pay and benefits, with a team environment that values reliability, quality, and customer service.

What You'll Do

Training Coordination and Delivery Support

• Coordinate training sessions end-to-end (scheduling, rosters, room/set-up, materials, attendance, and follow-up).
• Support onboarding and new-hire training logistics to ensure readiness and timely completion.
• Prepare and distribute training materials (slides, guides, job aids, sign-in sheets, evaluations) and maintain supplies.
• Provide day-of support for in-person and virtual sessions (participant support, timekeeping, troubleshooting, documentation).

Training Records, LMS Administration, and Reporting

• Maintain accurate training records and completion tracking in the LMS and/or HRIS (attendance, assignments, acknowledgements, certifications).
• Run routine completion and overdue reports; follow up with learners and leaders to drive closure.
• Support audits and compliance documentation by ensuring records are complete, consistent, and easily retrievable.

Content Support and Continuous Improvement

• Maintain and organize training content libraries (slides, facilitator guides, participant handouts, job aids).
• Support content refreshes based on policy/process changes, feedback, safety needs, and operational trends.
• Collect participant feedback and assist with analysis to improve training effectiveness and learner experience.

Partnership and Operational Enablement

• Coordinate with Operations, Safety, and subject matter experts to deploy training priorities and schedules.
• Identify recurring questions or gaps and escalate opportunities for refresher training, new job aids, and process clarity.
• Support special training projects (program launches, rollouts, process changes, and field readiness initiatives).

What You Bring

Required

• High school diploma or equivalent required; Associate's degree or relevant coursework preferred.
• 2 years of experience in training coordination, HR/operations support, administrative program support, or a similarly execution-focused role.
• Strong organization and time management skills; ability to manage multiple priorities in a deadline-driven environment.
• Strong written and verbal communication skills; ability to interact professionally with frontline and corporate employees.
• High attention to detail and sound judgment; ability to handle confidential information appropriately.
• Proficiency with Microsoft Office (Excel, Outlook, PowerPoint, Word) and comfort learning new systems.

Preferred

• Experience with an LMS (assignments, completions, reporting) and training documentation practices.
• Experience supporting onboarding, safety training, or operational training in a distributed/frontline environment.
• Strong Excel skills (filters, pivot tables, basic formulas) and comfort producing completion and tracking reports.
• Familiarity with adult learning principles and/or providing facilitation support in classroom or virtual settings.

How to Apply

Apply with your resume (and optional cover letter). Qualified candidates will be contacted for an initial conversation.

BFC Solutions is an Equal Opportunity Employer. We do not discriminate based on any legally protected status.