Shift Lead

Full-time | 5 days per week (52-55 hours/week)

$10/hour Overtime Tips | $1,800-$2,000 biweekly total compensation

Spanish/English Bilingual REQUIRED

About Bonchon Herndon

Bonchon means “my hometown” in Korean. We’re a family-owned and operated franchise serving our famous twice-cooked Korean fried chicken and other Asian-inspired dishes in a fast-casual, family-friendly atmosphere. We’re looking for a reliable team member to help us manage daily operations as we continue to grow!

Position Overview

We are seeking a dependable, bilingual (Spanish/English) Shift Leader to manage restaurant operations 5 days per week while the owner’s son handles upper management responsibilities. This is a hands-on leadership position where you’ll run the restaurant independently during your shifts, working closely with our experienced kitchen manager who speaks Spanish. You’ll handle all front-of-house operations, work the cashier station, assist in the kitchen, and ensure smooth daily operations.

This is NOT a traditional management role - you’ll be working alongside the team, doing the same work as other staff while providing leadership and ensuring quality standards are met.

Your Role in Our Team

- You’ll work: 5 days per week (55 hours including overtime)

- You’ll communicate: Between front-of-house, kitchen manager, and ownership

- Kitchen manager: Runs all kitchen operations (Spanish-speaking only)

- Ownership: Works 2 days and takes care of upper management task including but not

limited to handling inventory, ordering, prep planning, and oversight.

This position is perfect for someone who wants leadership responsibility without the stress of being the sole manager - you’ll have support from ownership while running day-to-day operations.

Compensation & Tips

Base Pay: $10.00/hour overtime premium ($15.00/hour for hours over 40/week)

Expected Total Compensation: $1,800 - $2,000 biweekly

• Base wages: $1,250 biweekly (80 regular hours 30 overtime hours)
• Tips: $630 - $750 biweekly (based on actual September performance)
• Total: $1,800 - $2,000 biweekly (~$48,000 - $52,000 annually)

Tip Breakdown:

• September average: $5.75/hour in tips ($632.86 biweekly)
• Tips vary by season, day of week, and business volume
• You keep 100% of tips earned during your shifts

Legal Guarantee: If tips fall below $2.74/hour, we will make up the difference to ensure you earn at least Virginia minimum wage ($12.41/hour total compensation). We track all tips and ensure full legal compliance.

Schedule

• 5 days per week (Tuesday-Saturday) Subject to Change
• 55 hours per week (includes overtime pay for hours over 40)
• Must include evenings, weekends, and some holidays
• Ownership works 2 days per week, and can fill in for emergencies
• Consistent schedule week-to-week

Store Hours:

• Sunday - Thursday: 11:00 AM - 9:00 PM
• Friday - Saturday: 11:00 AM - 10:00 PM

Key Responsibilities

Daily Operations Leadership:

• Open and close the restaurant following established checklists and procedures
• Oversee all front-of-house and back-of-house operations during your shifts
• Ensure food quality, cleanliness, and customer service standards are maintained
• Coordinate between front-of-house staff and kitchen manager
• Communicate with kitchen manager in Spanish to ensure smooth operations
• Handle any issues that arise and make decisions to keep operations running smoothly
• Report any problems, inventory needs, or concerns to ownership
• Ensure all employees follow proper procedures and food safety protocols

Customer Service & Cashier:

• Operate POS system (NCR Aloha) and process orders accurately
• Greet customers and provide excellent service
• Handle cash, credit card, and digital payments
• Balance cash drawer and prepare daily deposits
• Take phone orders and manage takeout/delivery orders
• Resolve customer complaints professionally
• Answer menu questions and make recommendations

Kitchen Support:

• Assist with cooking during busy periods or when short-staffed
• Operate fryers, cooked station, and painting station as needed
• Monitor food quality and ensure proper cooking procedures
• Help with food prep when needed (mostly will be done by ownership)
• Ensure kitchen cleanliness and sanitation standards
• Check food temperatures and maintain food safety

Administrative Tasks (Basic):

• Complete daily sales and tip reports
• Track any issues or equipment problems
• Note inventory needs for owner to order
• Follow opening and closing procedures
• Maintain cleanliness and organization standards

Note: Upper management tasks like inventory tracking, prep planning, SKU ordering, and strategic decisions are handled by ownership. Your focus is on excellent daily execution and operations.

Required Qualifications

• MUST be fluent English and proficient in Spanish
• This is critical for communicating with our kitchen manager who runs all kitchen

operations

• Must be at least 18 years of age
• Available to work 5 days per week (55 hours) including weekends and evenings
• Previous restaurant or food service experience required (minimum 1 year)
• Reliable, punctual, and trustworthy
• Ability to work independently and make decisions
• Strong work ethic and leadership skills
• Ability to multitask in a fast-paced environment
• Basic math skills for cash handling
• Comfortable with technology (POS systems, basic computer use)

Preferred Qualifications

• 2 years restaurant experience
• Previous shift leader, supervisor, or team lead experience
• Experience with Korean food or Asian cuisine
• Food Handler’s Card or ServSafe Certification (or willing to obtain)
• Experience with POS systems (NCR Aloha a plus)
• Experience working in family-owned restaurants

Physical Requirements

• Ability to stand for 8 hours per day
• Ability to lift and carry items up to 50 pounds
• Ability to move quickly and frequently throughout the restaurant
• Comfortable working near fryers and in kitchen heat
• Ability to bend, reach, and perform repetitive tasks

What We Offer

• Competitive total compensation: $1,800-$2,000 biweekly including tips
• Consistent schedule: Same 5 days every week
• Real leadership opportunity without overwhelming responsibility
• Family business environment with direct owner involvement
• Employee meal- enjoy delicious Bonchon food!
• Overtime pay - all hours over 40/week paid at time-and-a-half
• Tip income - keep all tips earned during your shifts
• Paid training on all systems, equipment, and procedures
• Job security - we’re looking for a long-term team member
• Support system - you’re never alone, owner is involved and accessible

What Makes This Position Unique

Unlike many shift leader positions where you’re completely on your own:

• Owner’s son is actively involved 2 days per week and available for support
• Experienced kitchen manager handles all kitchen operations and training
• Systems and procedures are established - you’re implementing, not creating
• Inventory and ordering handled by ownership - less administrative burden
• Tips supplement your income - you earn more during busy periods
• True leadership role but classified as non-exempt employee (hourly with overtime)

Ideal Candidate

We’re looking for someone who:

• Wants responsibility without being completely on their own
• Values consistent schedules and work-life balance
• Is bilingual (Spanish/English) and can bridge communication
• Takes pride in their work and represents the business well
• Is reliable and trustworthy - we’re entrusting you with our family business
• Wants fair pay plus the upside of tip income
• Enjoys working with food and providing great customer experiences
• Thrives in a family business atmosphere with direct owner relationships

Why Join Our Team?

This is a family-owned Bonchon franchise where you’ll work directly with the owners and their son. We’re not a corporate environment - we value loyalty, hard work, and treating our team like family. As Shift Leader, you’ll have real responsibility and autonomy while still having the support and guidance of ownership. Your bilingual skills make you an essential bridge between our front-of-house operations and our talented Spanish-speaking kitchen manager.

We’re looking for someone to grow with us long-term. If you’re reliable, bilingual, and ready to take on a leadership role in a supportive family business environment, we want to meet you!

Legal Compliance & Employee Classification

This position is classified as non-exempt (hourly) under the Fair Labor Standards Act:

• You will receive overtime pay (1.5x) for all hours over 40 per week
• You are eligible to receive and keep tips earned during your shifts
• We guarantee you will earn at least Virginia minimum wage ($12.41/hour) when

combining base pay and tips

• If tips fall short in any pay period, we will make up the difference
• All tips are tracked and reported for tax purposes
• This is NOT a salaried management position - you are an hourly employee with leadership responsibilities

To Apply

Interested candidates should:

• Apply through Indeed with your resume
• Include a brief message about your restaurant experience and Spanish fluency
• Be prepared to discuss your availability and schedule preferences

Or visit us in person at:
Bonchon Korean Fried Chicken
Herndon, VA

We review applications regularly and will contact qualified candidates for interviews.

Job Type: Full-time, Non-exempt (Hourly)

Schedule: 5 days per week (55 hours including overtime)

Pay: $10.00/hour $15.00/hour for overtime tips

Expected Total Compensation: $1,880-$2,000 biweekly

Language Requirement: Bilingual Spanish/English (REQUIRED)

Benefits:

• Overtime pay (time and a half)
• Employee meal discount
• Tip income
• Consistent schedule
• Paid training
• Family business environment

Bonchon Herndon is a family-owned and operated franchise. We are an equal opportunity employer and celebrate diversity. We are committed to creating an inclusive environment for all employees.

Questions? Want to know more before applying?

Feel free to stop by during business hours to speak with us, or send us a message through Indeed. We’re happy to answer any questions about the position, schedule, or our restaurant!