What are the responsibilities and job description for the Bilingual Customer Service Specialist position at Bon Suisse, Inc.?
- Provide professional and courteous service to customers by phone or email.
- Process customer orders, inquiries, and requests accurately and efficiently.
- Communicate with customers, sales representatives, warehouse personnel, and management.
- Assist with invoicing, payments, account information, and other basic accounting functions.
- Maintain accurate customer records, files, and office documentation.
- Perform data entry, filing, and general administrative duties.
- Prepare and maintain reports and spreadsheets.
- Assist with resolving customer questions and account issues.
- Support the office team with additional administrative responsibilities as needed.
Salary : $39,500 - $50,000