What are the responsibilities and job description for the Surgery Scheduler position at Bon Secours?
The Surgery Scheduling Specialist is responsible for accurately scheduling all inpatient and outpatient surgical procedures. This position would also notify physicians of scheduled procedures and any changes to the schedule. The surgery scheduling specialist would be responsible for verifying patient benefits and precertification from the insurance company when necessary.
Employment Qualifications
The following qualifications are the minimum requirements necessary to adequately perform this job. However, any equivalent combination of experience, education and training which provides the necessary knowledge, skills and abilities would be acceptable, subject to any legal and/or regulatory requirements.
Education: High School diploma or equivalent. Some college preferred.
Experience:
1. 6 months experience as a medical receptionist with strong knowledge of coding.
2. 6 months related experience and/or training, or equivalent combination of education and experience.
Essential Job Functions
1. Coordinate and schedule surgeries and procedures as designated by physicians.
2. Interact with patients, physicians and other staff both within the practice and at outside facilities providing accurate, timely and responsive information.
3. Coordinate processes and route all paperwork as required to meet physician and facility requirements.
4. Ensure efficient telephone communication.
5. Follow all written protocols and procedures of the practice.
6. Demonstrate courtesy and helpfulness toward patients and their families.
7. Verifications of benefits, pre-certifications, and collection of patients’ responsibility. Review and assess pertinent medical documentation in Care Everywhere to complete prior authorization for surgeries.
As a Bon Secours associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
- Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
- Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
- Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
- Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com