Director of Financial Aid

DIRECTOR OF FINANCIAL AID | Bon Secours Memorial College of Nursing

Richmond, VA

Summary of Primary Function/General Purpose of Positio

nProvides leadership, accountability, and daily management of the Financial Aid Office to administer federal, state, and institutional financial aid funding. Maintains regulatory compliance and protects the integrity of the financial aid services of the College. Creates and maintains quality customer service to students and partners

.
Essential Job Functio

• nsOversee full-service financial aid processing, including document collection, budgeting, awarding, FAFSA verification and loan certification for the Colleg
• e.Maintain current knowledge of federal and institutional policies and procedures regulating student aid. Maintain compliance with all regulation
• s.Create, maintain, and comply with all timelines required by the institution and regulatory bodie
• s.Manage and evaluate processes to allow for efficient and accurate reporting and processing of financial ai
• d.Monitor Satisfactory Academic Progress of all student
• s.Provide oversight and preparation for annual Single (A-133) audi
• t.Proactive approach to identifying problems, creating innovate solutions, managing projects, leading teams, and implementing efficiencies and effectiveness using technolog
• y.Facilitate application of military and veteran affairs benefits to student financial aid award
• s.Coordinate financial aid functions with appropriate offices and as a part of integrated student service effort
• s.Work closely with the Business Offic
• e.Hire, train and supervise Financial Aid staff in the essentials of customer service, student outreach, student financial planning and the necessary elements of financial aid complianc
• e.Demonstrated knowledge of principles and processes for delivering excellent customer service, including student needs assessment, establishing quality standards and metrics for services and the evaluation of customer servic

e.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodati

on.
Educa

• tionBachelor Degree (requi
• red)Graduate Degree (prefer

red)
Minimum Qualifica

• tions3-5 years experience in higher education financial
• aid.Knowledge of the financial aid process to include a strong working knowledge of federal regulations and financial aid office operat
• ions.Knowledge of higher education processes, best practices, supervisory/personnel practices, strong communication and technology sk

ills.

• SkillsWorking knowledge of higher education regul
• ationsMicrosoft Office
• SuiteAbility to lead and communicate with o
• thers.Explain financial aid operations to administrators, faculty, staff

, etc.
Salary Range: $88,420.00 - $140