Flooring and Cabinets Showroom Sales Supervisor

Bomberger's Store - Immediate Opening for a Highly Skilled Flooring and Cabinets Showroom Sales Supervisor

Are you looking for a dynamic and fun work environment where your leadership and sales skills can truly shine? Do you want to be part of a team that values your motivation and enthusiasm every day?

Join Bomberger’s Store, a trusted family-owned home improvement retailer since 1887, as our Flooring and Cabinets Showroom Sales Supervisor. This full-time, on-site role offers exciting opportunities to lead a talented sales team while enjoying excellent benefits like health insurance, paid time off, and employee discounts. Enhance your career in a supportive, community-focused company known for quality and service.

Summary:

The position oversees the daily operation of the Flooring & Cabinets Showroom(s) and the Retail Sales Team. The position promotes the successful sale of all products and services offered by Bomberger’s Store including but not limited to: area rugs, cabinets, cabinet hardware, countertops, carpet, ceramic tile, hardwood, laminate, remnants, and vinyl flooring, accessories, window treatments and sundries.  

Essential Duties and Responsibilities:

• Maintains a positive environment for employees and customers. 
• Communicates regularly with Retail Operations Manager. 
• Participates in quarterly leadership training. 
• Participates in bi-weekly Leadership meetings. 
• Helps to standardize/streamline processes within the department. 
• Meets with sales reps in the showroom. 
• Coordinates product training sessions with sales reps. 
• Supervises sales teams at both showroom locations 
• Conducts annual performance evaluations of salespeople. 
• Verifies payroll hours; reviews and approves employees’ weekly hours and paid time off. 
• Establishes work schedule for sales staff to ensure adequate coverage; makes adjustments as needed for holidays and vacations. 
• Schedules sales meetings, sets agenda, arranges for guest speakers and facilitates meeting. 
• Provides training to new employees; provides ongoing training to sales staff. 
• Works through direct reports to ensure a neat, clean and orderly showroom and office area. 
• Provides guidance and direction to sales staff for handling customer problems or difficult sales. 
• Regularly reviews and follows up on special orders for pick up and billing. 
• Engages with employees by conducting monthly one-on-ones and informal weekly group huddles. 
• Greets customers in the showroom and speaks with them to assess their needs. Speaks to customers on the telephone to answer questions or provide information. 
• Shares information about products and recommends those that will meet the customer’s needs. 
• Creates opportunities in the computer using RFMS and constructs selection sheets using Microsoft Word when applicable. 
• Uses customer or Estimator measurements to calculate an approximate cost of the job when requested by customer. 
• Creates orders and takes payments. 
• Reads and interprets floor plans to prepare and calculate preliminary quotes for new homes or renovations. 
• Demonstrates regular and predictable attendance. 

Supervisory Responsibilities: 

Directly supervises salespeople in all Flooring & Cabinet Showroom locations.  Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills and/or ability required.

Education and Experience

Bachelor’s degree (B.A.) from four-year college or university; or four to ten years related experience and/or training; or equivalent combination of education and experience.

We offer a variety of benefits to support you both at work and at home, including:

• Competitive pay
• Paid time off and holiday pay
• Health, dental, and vision insurance
• Retirement savings plan with company contribution
• Employee discount
• Opportunities for growth and advancement
• Friendly, team-focused work environment

Bomberger’s Store is a family-owned and operated home improvement retailer located in Lititz. Trusted since 1887, Bomberger’s has evolved over six generations to better serve the needs of local homeowners. From furniture, flooring, and countertops, to hardware, lawn and garden supplies, power and rental equipment, paint, and more, Bomberger's has it all. Located on Route 501 just north of Lititz, at 555 Furnace Hills Pike, and online at Bombergers.com, the friendly faces at Bomberger’s are always ready to serve your needs for quality goods and service.