What are the responsibilities and job description for the Senior Advisor, Aftermarket Customer Compliance - Wichita or Dallas position at Bombardier?
When applicable, Bombardier promotes flexible and hybrid work policies.
Why join us?
At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.
Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.
Bombardier’s Benefits Program
With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:
Bombardier is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, veteran status, or any other characteristic protected by Federal, National, or Local Laws.
Job Senior Advisor, Aftermarket Customer Compliance - Wichita or Dallas
Primary Location Wichita, ADMN / MFG, Learjet
Organization Learjet Inc
Shift
Employee Status Regular
Requisition 9587 Senior Advisor, Aftermarket Customer Compliance - Wichita or Dallas
Why join us?
At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.
Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.
Bombardier’s Benefits Program
With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:
- Insurance plans (Dental, medical, life insurance, disability, and more)
- Competitive base salary
- Retirement savings plan
- Employee Assistance Program
- Tele Health Program
- Adhere to Bombardier General Work Rules
- Build a more robust customer, supplier and partner compliance process across the various Customer touch points in the Aftermarket (account creation, publications subscription renewals, Smart services contracting and renewals, Service Center proposals, parts purchases etc)
- Proactively solicit Customer completion of the “know your Customer” due diligence questionnaire to in advance of transaction or service center visit
- Research Customer contact data with a view to refresh and refine customer intelligence that will be analyzed by the PAC/Legal/Sanctions/Diligence team
- Build and prioritize research in accordance with a risk profile as predetermined by Ethics & Compliance for our customers and third-party providers
- Ensure all customer data is accurate, up-to-date and aligned across the platforms; meaning software tools (SAP, Salesforce, SFDC, Maximo, etc.) point of service delivery tools and platforms
- Build a rapport with customers, suppliers and partner and gain their confidence to assist in the data gathering
- Interact with other departments to assist with the data gathering such as CPMs, the Preowned team, any customer contact point ex Sales, Parts, FSR, Cust Service, Line Stations, Pubs etc.
- Analyze all customer processes and help build (relevant/appropriate activities to improve compliance whilst ensuring continuity of operations
- Advise and assist the business in the adoption of new compliance requirements
- Revise the “Customer Due Diligence for Customer Experience Transactions” directive
- You have a minimum of 8 years of experience (Aftermarket Business or Compliance related activities)
- You have a bachelor's degree in law, business administration or other relevant field
- You have advanced knowledge of end-to-end aftermarket processes and tools (Pre-owned, Sales, Maintenance Parts, Tech Pubs, Warranty…)
- You are highly Proficient in developing and leveraging established relationships with Bombardier customers, suppliers, and partners.
- You have advanced knowledge of the various applications such as SAP, Salesforce, Access, etc.
- You are an expert in Excel and data manipulation
- You are highly proficient in analyzing large amounts of data and synthesizing it into meaningful information, analytics, project plans, and recommendations.
- You have thorough knowledge of aviation compliance requirements namely anti-corruption, sanctions, data privacy
Bombardier is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, veteran status, or any other characteristic protected by Federal, National, or Local Laws.
Job Senior Advisor, Aftermarket Customer Compliance - Wichita or Dallas
Primary Location Wichita, ADMN / MFG, Learjet
Organization Learjet Inc
Shift
Employee Status Regular
Requisition 9587 Senior Advisor, Aftermarket Customer Compliance - Wichita or Dallas
