What are the responsibilities and job description for the Medical Assistant/Patient Support Assistant position at Bold Steps Behavioral Health?
We are seeking a dedicated Medical Assistant/Patient Support Assistant (MA/PSA) to join our Infectious Disease Medical Group in Glenview, IL. In this role, you will provide essential patient care and support services to ensure a positive healthcare experience.
Key Responsibilities Include
Key Responsibilities Include
- Assisting healthcare providers with patient examinations and procedures
- Gathering patient histories, vital signs, and preparing clinical documentation
- Managing patient correspondence, appointment scheduling, and follow-up care
- Educating patients on treatment plans and health management
- Maintaining a clean, organized clinical environment and adhering to safety protocols
- Strong communication and interpersonal skills
- Ability to multitask and remain calm under pressure
- Attention to detail and organizational skills
- Proficiency in electronic health records and basic medical procedures
- Empathy and a patient-centered approach