What are the responsibilities and job description for the Fiber Broadband Field Supervisor position at Bold Business?
Summary:
We’re looking for a hands-on leader with proven FTTH (Fiber-to-the-Home) experience to manage field crews and deliver exceptional residential fiber builds. As the Fiber Broadband Field Supervisor, you’ll oversee daily FTTH installation and activation operations, ensure top-tier quality from drop to ONT, enforce safety standards, and provide technical expertise in fiber splicing, testing, and troubleshooting for last-mile connections. Your leadership will ensure every home receives reliable, high-performance fiber service on schedule and to spec.
Responsibilities:
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We’re looking for a hands-on leader with proven FTTH (Fiber-to-the-Home) experience to manage field crews and deliver exceptional residential fiber builds. As the Fiber Broadband Field Supervisor, you’ll oversee daily FTTH installation and activation operations, ensure top-tier quality from drop to ONT, enforce safety standards, and provide technical expertise in fiber splicing, testing, and troubleshooting for last-mile connections. Your leadership will ensure every home receives reliable, high-performance fiber service on schedule and to spec.
Responsibilities:
- Lead and coordinate multiple fiber installation & maintenance crews
- Plan and assign daily work orders and projects
- Inspect completed work for proper light levels, clean terminations, and spec compliance
- Perform field quality audits to ensure adherence to technical standards and best practices
- Provide on-the-job technical training for splicing, OTDR, and power meter use
- Resolve escalated technical or customer issues quickly and effectively
- Maintain project documentation, timesheets, and material usage records
- Enforce OSHA safety standards and company policies at all times
- Collaborate with engineering, network operations, and project management teams
- Experience: 3 years in fiber construction, splicing, or OSP maintenance; 1 years in a supervisory role preferred
- Technical Skills: Knowledge of GPON/FTTH networks, fiber prints/as-builts, and use of OTDRs, fusion splicers, and light meters
- Certifications: OSHA 10/30, First Aid/CPR, ETA/FOA fiber certification preferred
- Soft Skills: Strong leadership, communication, and problem-solving abilities
- Other: Valid driver’s license; ability to work outdoors in varying conditions
- Primarily field-based; travel to multiple job sites daily
- May require evenings, weekends, or on-call availability
- Ability to lift up to 50 lbs, work at heights, and enter confined spaces
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