Ductless Technical Specialist

Join the industry leader! BOLAND provides clients with sustainable and energy efficient solutions for commercial, institutional and industrial buildings in the Washington, DC / Baltimore metropolitan area. We allow building occupants and owners to do what they do best -- focus on business, not buildings.

Did you know we have been named "Best Place to Work" by 'Washington Business Journal' 18 times?

Ductless Technical Specialist: Work closely with our contractor clients and internal service fulfillment team to ensure proper installation and startup. Provide post-sales support in the application of Trane VRF and Ductless products.

Job Type: Full-Time

Workplace Type: Remote: Work within a geography

Office Location: Gaithersburg, MD

FLSA Status: Exempt

Essential Duties

• Responsible for VRF/Ductless product installation success
• Support District office performance by coaching sales personnel in competent VRF product sales, application, and client support.
• Maintain client satisfaction by investigating concerns, advising corrective action, and communicating with clients, and co-workers.
• Responsible for field training of clients in the install and troubleshooting of VRF and Ductless products.
• Facilitate proper installation of VRF and Ductless products.
• Able to assess jobsite readiness for the startup and commissioning of VRF and ductless products.
• Build consultative relationships and trust with owners and contracting clients.
• Support District office performance by coaching sales personnel in competent VRF product sales, application, and client support.
• Teach classes to clients on Installation, Start Up and Troubleshooting of Ductless Systems
• Become proficient in the use of manufacturer's design and service software.
• Update and maintain project design files throughout installation, including extended warranty submission,
• Submit to manufacturer for product license codes.
• Other duties as assigned.
  
  

Education And Experience Requirements

• High school diploma. College degree or HVAC vocational school completion is a plus.
• Minimum 5 years of experience in troubleshooting and service of HVAC equipment (preferably commercial).
• Valid driver's license and excellent driving record required.
• Must be knowledgeable with MS Office (Word, Excel, Teams), Outlook.
• Able to learn product-specific programming language and Trane service tools.
• Problem solver with attention to detail, works well independently and with a team, organized, strong multi-tasker, strong client skills.
• Experience with Mitsubishi VRF is a plus.
  
  

Physical Requirements

• Mobility within office and job sites.
• Frequent visits to job sites.
• Being able to stand and kneel for long periods of time, also be capable of lifting up to 50lbs.
• Being able to work indoors and outdoors through all seasonal changes.
  
  

We Offer

• Excellent pay and benefits
• Great and supportive work environment
• Professional training and growth
• Generous educational assistance program
• Recognition and outstanding co-workers!
  
  

If you are interested in joining the Boland team, please apply through the company website: www.boland.com/careers

We want to hear from you!

Boland is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, or veteran status. We comply with applicable federal laws, including Section 503 of the Rehabilitation Act and VEVRAA.