What are the responsibilities and job description for the Shift Manager (Full Time) position at Bojangles?
Must be certified on all positions, attends all workshops. Must be able to run, open and/or close shifts without supervision. Must complete required training classes. Must pass Field Exam with 90% or better. Must already be Servsafe® certified,
JOB RESPONSIBILITIES
QSC
Maintains highest personal hygiene and professional appearance at all times.
Can manage opening/transition/closing shifts without supervision.
Maintains holding times, service speed and quality, raw and finished
product quality, cleanliness and sanitation.
Handles customer complaints.
Supervises preparation and positioning of people, equipment and products for each shift.
Supervises delivery of raw product.
Follows up on maintenance person during shift.
Can perform all Team Members functions.
SALES
Follows up on procedures that support market promotions.
PROFITEnsures all security procedures are followed.
Controls labor, waste, and cash.
PEOPLE
Insures labor laws are enforced.
Helps develop (SL, KL, SM, TT).
Handles corrective action to company policy.
ADMINISTRATION
Calculates build-to and is in charge of ordering.
Utilizes bin predictions and make product calls.
Responsible for safe contents.
Completes all MIC paperwork.
Completes cash sheet, counts drawer, and assembles deposits.
Completes all required logs.
Completes daily inventories.
Complies with all policies and procedures as directed in Security/Loss Prevention Guide and Human Resources Guide.
PROMOTIONAL OPPORTUNITIES
This position will be used to identify candidates for the position of Assistant General Manager, General Manager and Assistant Unit Director.