What are the responsibilities and job description for the FT Customer Service Coordinator position at Boise Transport Services LLC?
We are seeking a dedicated FT Customer Service Coordinator to join our team working from home in Bartlesville, Oklahoma.
Responsibilities include:
- Managing customer inquiries via phone, email, and live chat with professionalism and efficiency
- Providing accurate information and resolving issues to ensure customer satisfaction
- Documenting interactions and updating customer accounts in our database
- Collaborating with team members to improve service processes
- Promoting company products and services to meet customer needs
Skills needed:
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to multitask and prioritize effectively
- Self-motivated and dependable with a commitment to quality
Benefits include competitive pay, flexible work hours, remote work environment, health benefits, and ongoing training opportunities. Join us and be part of a supportive team dedicated to delivering exceptional customer service from the comfort of your home.