What are the responsibilities and job description for the Customer Service Agent (PT/FT) position at Boise Transport Services LLC?
We are seeking a dedicated Customer Service Agent (PT or FT) located in Burlington, Wisconsin.
- Handle customer inquiries via phone, email, and chat with professionalism and empathy.
- Provide product and service information, resolve issues, and ensure customer satisfaction.
- Maintain accurate records of interactions and transactions.
- Assist in processing orders, returns, and exchanges.
- Collaborate with team members to improve service quality and efficiency.
Skills needed include strong communication, problem-solving, and multitasking abilities.
Benefits include flexible scheduling, competitive pay, training programs, and a supportive team environment.
