Housing Operations Manager

Job Title: Housing Operations Manager

Organization: Boise City / Ada County Housing Authorities (BCACHA)

Type: Full-Time, in-office; four 10-hour shifts (Monday–Thursday)

Location: 1001 S. Orchard St., Boise, Idaho 83705

Reports To: Executive Director

Salary: Starting at $81,211

Position Summary

BCACHA is seeking a Housing Operations Manager to lead and oversee housing program operations across Public Housing, Section 8 New Construction, and Affordable Housing.

This senior staff role is responsible for ensuring programs run efficiently, remain compliant with HUD and regulatory requirements, and deliver high-quality, resident-focused services. The Housing Operations Manager will lead staff, streamline operations, and work closely with internal teams to support occupancy, compliance, and overall program success.

Key Responsibilities

• Lead, supervise, and support housing program staff

• Oversee daily program operations, performance, and workflows

• Ensure compliance with HUD regulations and agency policies

• Monitor occupancy, leasing activity, and program utilization

• Support resident relations and resolve complex issues

• Collaborate with Maintenance, Finance, and Compliance teams

• Assist with budgets, reporting, and program oversight

• Prepare for and supports external audits, reviews, and monitoring activities

• Represent the agency in public forums such as community meetings, vendor solicitations, legal proceedings and conferences.

Qualifications

Required

• Experience in public or affordable housing program management

• Strong knowledge of HUD programs and regulations

• Supervisory experience

• Strong problem-solving, and organizational skills

• Exceptional written and verbal communication skills

Preferred

• Experience with a Public Housing Authority

• Experience with Yardi or similar software systems

• Experience with audits or compliance reviews

License/Certification:

Driver's License (Required)

Benefits and perks:

• 4-day work weeks

• Health insurance (employee coverage as low as $10 per month)

• Dental and vision insurance

• Participation in PERSI (Public Employment Retirement System of Idaho)

• 13 paid holidays per year

• Paid vacation and sick time

• Employee Assistance Program

Work Location:

• This is a full-time, in office position based at 1001 S Orchard St, Boise ID 83705

• Travel may be required for meetings, training, or conferences

• The role may require additional hours during peak periods

How to Apply:

To apply, submit an application, resume, and cover letter to 1001 Orchard Street, Boise, ID 83705, or email to mvandercar@bcacha.org. Applications can be obtained from www.bcacha.org under the "About Us" tab and then under "Careers," or from our office at 1001 Orchard Street, Monday - Thursday between the hours of 10:00 AM and 5:30 PM.

A background check and pre-employment drug test are required prior to hire.

Equal Opportunity Employer:

BCACHA is an Equal Opportunity Employer. We encourage applicants from diverse backgrounds to apply.