What are the responsibilities and job description for the Millwork IT Specialist-Software position at Boise Cascade Company?
Many employers offer jobs; at Boise Cascade, we offer career opportunities. We are one of the largest manufacturers of plywood and engineered wood products in North America and are the only wholesale stocking distributor for building products that can service the entire United States. We offer a wide range of entry-level careers for new workers and advanced career opportunities for seasoned professionals. Our broad national footprint provides opportunities in many career fields including sales, technical design/drafting, engineering, maintenance, I/T, administrative, production, warehousing and distribution and CDL truck driving. We welcome diverse backgrounds, views, and skills as we believe it results in stronger teams, inspired solutions, and greater agility as an organization.
Boise Cascade has an exciting opening for a Millwork IT Software Specialist! Please review the responsibilities and needed qualifications below and apply today!
Scope
Front-line Software support position for MWD and Paradigm configurator software. This person would be an expert on how to use all areas of the Software from an end-user perspective and be able to train users on current SOPs and processes. This position would support and interact with all Boise Cascade MW branches (non-BROSCO).
Responsibilities
Basic Qualifications: College degree, or equivalent work experience in related job function.
Preferred Qualifications: Role may require technical certification.
About Boise Cascade
Boise Cascade has been in the business of manufacturing wood products and distributing building materials for over half a century. Today we're one of the largest manufacturers of plywood and engineered wood products in North America – and the only wholesale stocking distributor for building products that can service the entire United States. Because our business is built on relationships, our associates are critical to our success. And we're committed to investing in them. That's why we offer a comprehensive benefits package designed to have a positive impact on all areas of your life – from health and well-being, career and community, to financial security and personal safety, with many benefits beginning on your first day of employment. We call it, Total Rewards. Here's a snapshot of what we offer:
Our Benefits
Boise Cascade has an exciting opening for a Millwork IT Software Specialist! Please review the responsibilities and needed qualifications below and apply today!
Scope
Front-line Software support position for MWD and Paradigm configurator software. This person would be an expert on how to use all areas of the Software from an end-user perspective and be able to train users on current SOPs and processes. This position would support and interact with all Boise Cascade MW branches (non-BROSCO).
Responsibilities
- Field support phone calls and emails from both External Dealer customers and Internal Branch customers
- Process ongoing software maintenance needs for Customers and Users
- Determine software issues and escalate to development personnel as needed
- Manage and maintain Software Team ticket solution
- Build and maintain Software usage SOPs
- Perform ongoing and project based Software Testing
- Responsive to internal and external customer needs.
- Embrace and support all our core values.
- Demonstrate strong commitment to safety, quality, environmental awareness, and continuous process improvement.
- Perform other duties and responsibilities as assigned.
- Business travel is required.
Basic Qualifications: College degree, or equivalent work experience in related job function.
Preferred Qualifications: Role may require technical certification.
About Boise Cascade
Boise Cascade has been in the business of manufacturing wood products and distributing building materials for over half a century. Today we're one of the largest manufacturers of plywood and engineered wood products in North America – and the only wholesale stocking distributor for building products that can service the entire United States. Because our business is built on relationships, our associates are critical to our success. And we're committed to investing in them. That's why we offer a comprehensive benefits package designed to have a positive impact on all areas of your life – from health and well-being, career and community, to financial security and personal safety, with many benefits beginning on your first day of employment. We call it, Total Rewards. Here's a snapshot of what we offer:
Our Benefits
- Medical Prescription Drug
- Dental Vision
- Flexible Spending Accounts (Healthcare Dependent Care)
- 401(k) Retirement Savings with company contribution
- Paid Time Off (20 days per year)
- Paid Holidays (10 per year)
- Paid Parental Leave (6 weeks)
- Life Insurance
