What are the responsibilities and job description for the Marketing Communications Specialist position at boingo?
Marketing Communications Specialist
If you thrive on crafting winning proposals, love turning complex technical solutions into clear, compelling narratives, and can manage multiple projects under tight deadlines, this is the role for you! Boingo is looking for a Marketing Communications Specialist who will lead the development of high-quality responses to RFIs, RFPs, and proposals that showcase our expertise and drive business growth.
This is a strategic and hands-on role where you’ll collaborate across teams to gather information, craft compelling narratives, and deliver polished proposals on time. This role requires exceptional writing skills, strong project management, excellent cross-functional skills, and the ability to translate complex technical concepts into persuasive, customer-focused content.
If you want to see your work directly influence major deals and revenue, you’ll thrive here.
KEY RESPONSIBILITIES
Strategy & Planning
- Develop a strategic approach for each RFP / RFI response, leveraging AI tools to increase efficiencies, enhance content, and align RFP / proposals responses to scoring metrics.
- Collaborate with internal stakeholders to align proposal strategy with business objectives.
- Conduct competitor research and analyze FOIA responses to inform positioning.
Execution & Content Development
- Write and edit proposal content in Boingo’s brand voice, ensuring clarity, accuracy, and impact.
- Demonstrate proficiency using AI tools to organize, develop, and complete projects.
- Manage proposal logistics, including timelines, deliverables, and vendor coordination.
- Gather technical, financial, and operational details from cross-functional teams to build comprehensive responses.
- Maintain and update proposal templates and content libraries for efficiency.
Collaboration
- Partner with Business Development, Sales, Product, Solution Design, Operations, Engineering, Finance, and Creative Services to collect inputs and approvals.
- Serve as the primary point of contact for proposal-related inquiries and updates.
- Deliver exceptional internal customer service to ensure smooth collaboration and timely submissions.
Analytics & Reporting
- Track and report on proposal KPIs, including win rates and response times.
- Maintain records of submitted proposals and outcomes for continuous improvement.
QUALIFICATIONS & REQUIREMENTS
Required
- Bachelor’s degree in marketing, communications, business, or related field (or equivalent experience).
- 3 years of experience managing RFPs, proposals, and pitch decks.
- Exceptional writing and editing skills with the ability to craft persuasive, customer-focused content.
- Strong project management skills; ability to juggle multiple deadlines in a fast-paced environment.
- Proficiency in Microsoft Word and PowerPoint; experience with proposal management tools (Loopio preferred).
- Outstanding communication and collaboration skills.
- High attention to detail and ability to ensure accuracy under pressure.
Not Necessary, But Nice
- APMP certification.
- Experience in wireless technology, telecommunications, or related industries.
- Familiarity with public sector and private sector procurement processes.
MEET BOINGO
At Boingo, we don’t just follow the latest technology trends – we help shape them. Boingo Wireless is one of the world’s leading providers of connectivity solutions, powering cellular and Wi-Fi networks in airports, transit hubs, military bases, stadiums, convention centers, commercial properties, multifamily communities, and more. We are proud to keep people connected at some of the most iconic venues in the world.
There is no doubt the “secret sauce” to Boingo’s success is our incredible team and culture. We take pride in having fun and building awesome products. We offer an incredible benefits and perks package, including health, dental, vision, 401(k) match, unlimited vacation, tuition reimbursement, cell phone reimbursement, and pet care benefits. It’s no wonder we’ve been named among the Best Places to Work 12 times (and counting!).
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, disability, or veteran status.
LOCATION
This role is based in our beautiful Frisco, TX headquarters – just a three-minute walk to The Star, home to the Dallas Cowboys. The Star District offers 35 shops, restaurants, and specialty services.
#LI-Hybrid