What are the responsibilities and job description for the Bohemia Manor Farm Hiring Banquet Captain position at Bohemia Manor Farm Winery & Resort?
Bohemia Manor Farm is a luxury hotel and winery, the premier destination for events and accommodations near the Chesapeake Bay. We have combined the comforts and amenities clients expect from a luxury hotel and infused them with historic country charm and contemporary new-world sophistication. As a leader in the industry, our guests expect superior customer service with every interaction, and we have cultivated a team of hospitality experts trusted with operating an award-winning resort and winery.Bohemia Manor Farm is seeking an experienced and detail-oriented Banquet Captain to join our team of hospitality professionals, overseeing and coordinating banquet events from set-up through breakdown. As our Banquet Captain, you will lead the service team, working closely with culinary and event management to ensure exceptional guest experiences to execute flawless events. This role requires leadership skills and management experience, someone who can motivate and command excellence from our staff in a way that encourages a collaborative and client-service-driven environment. At VIVAMEE Hospitality, we believe that excellence begins when ME becomes WE. As a team, we support one another and our company's principles of integrity, transparency, and a positive vision for the future. As the Banquet Captain at Bohemia Manor Farm, collaboration, exceptional customer service, and a genuine desire to create an unparalleled guest experience is how you will contribute to our collective goal of perfection in the industry.What We Offer: Competitive Starting CompensationHealth Insurance Options for Eligible EmployeesSignificant Opportunity for Growth & Advancement Primary Responsibilities:Promote and portray the VIVÂMEE ValuesSupervise and direct banquet servers and support staff during eventsConduct pre-event briefings to review service plans, menu details, and assignmentsEnsure event spaces are properly set according to event orders and specificationsMonitor timing and flow of service to maintain a seamless guest experienceServe as the primary point of contact during events for staff and event coordinatorsGreet hosts and guests professionally and address any special requestsHandle guest concerns or service issues promptly and effectivelyMaintain high standards of hospitality and service excellenceAssign tasks and delegate responsibilities to banquet staffProvide guidance, coaching, and support throughout eventsEnsure staff adhere to uniform, grooming, and service standardsEnsure compliance with food safety, sanitation, and alcohol service regulationsCoordinate with the kitchen to ensure accurate and timely food deliveryOversee event breakdown and ensure proper storage of equipment and suppliesComplete post-event reports and communicate feedback to managementEnsure VIVAMEE values are apparent and implemented in all team and customer interactionsKnow, understand, and adhere to company-established policies and proceduresOther tasks as required by the management Qualified Candidates Must Have:2 years of banquet or restaurant service experience requiredPrevious supervisory or leadership experience preferredStrong communication and organizational skillsAbility to multitask and remain composed under pressureKnowledge of food and beverage service standardsAbility to stand for extended periods and lift up to 40 lbs.Flexible availability, including evenings, weekends, and holidaysLeadership and team coordination skillsExcellent problem-solving and decision-making abilitiesMeticulous attention to detailCustomer service excellenceTime management skillsProfessional appearance and demeanor VIVAMEE VIRTUESJOY – HUMILITY – MINISTRYCompany DescriptionBohemia Manor Farm Resort is a luxury hotel and winery, known for being the top destination for events and accommodations near the Chesapeake Bay. We blend historic country charm with modern luxury to create an unforgettable guest experience. As an industry leader, we are committed to delivering top-notch customer service, and our team is made up of hospitality professionals who operate our award-winning resort and winery.If you have a background in luxury F&B management and catering operations, this is a great opportunity to work in a prestigious, 5-star environment.
Salary : $25