Flagship Store Manager- New York City

About Us
Boggi Milano is an Italian brand with over 200 stores across 50 countries. We are committed to ambitious goals, driven by innovation, sustainability, and quality. Through the use of cutting-edge high-performance materials, our brand continues to evolve. At Boggi Milano, we recognize that our people are essential to our growth, and we seek individuals who are excited to contribute to our ongoing success.

Your Opportunity
We are looking for a driven and results-oriented Flagship Store Manager to lead our New York City Store. In this position, you will oversee all aspects of the store’s operations, develop and inspire a high-performing team, and ensure the delivery of exceptional customer experiences. Your leadership will play a key role in meeting sales targets and promoting our brand within the local market.

Benefits Package:

Salary: $95,000-$110,000 Commission

Dental, Health, Vision, 401(K)

PTO and Sick Time

Employee Discounts

Professional and Career Development

How You Will Contribute

 Operations Management

●      Oversee day-to-day store operations to ensure smooth functioning.

●      Manage opening and closing procedures, including cash handling and security protocols.

●      Ensure inventory control by monitoring stock levels, replenishing products, and reducing shrinkage.

●      Coordinate with vendors and logistics teams for deliveries and merchandising.

●      Ensure compliance with health, safety, and regulatory standards.

Team Leadership and Management

●      Assist in recruitment needs, Train, develop, and coach the team to enhance individual, collective, and store’s performance needs.

●      Set clear goals and expectations aligned with KPIs and business objectives.

●      Foster a positive and motivating work environment to maintain employee morale and reduce turnover.

●      Create and manage shift schedules to ensure appropriate staffing.

Financial Performance and Sales Management

●      Monitor and achieve sales targets, revenue goals, and profitability objectives.

●      Analyze KPIs (e.g., conversion rate, average transaction value) to identify trends and opportunities.

●      Implement sales strategies and promotional activities to drive growth.

●      Control operational expenses and optimize resource allocation.

 Customer Service and Experience

●      Ensure exceptional customer service and resolve any escalated complaints or issues.

●      Implement omnichannel strategies (e.g., online orders, in-store pickups) to enhance the customer journey.

●      Build and maintain customer loyalty programs to foster repeat business.

●      Stay updated on customer preferences and market trends to adjust merchandising strategies.

Visual Merchandising and Store Presentation

●      Ensure the store’s layout and displays align with brand standards and seasonal guidelines.

●      Oversee product placement, signage, and promotions to maximize sales.

●      Monitor the cleanliness and upkeep of the store to provide a pleasant shopping environment.

Compliance and Risk Management

●      Ensure compliance with company policies, labor laws, and industry regulations.

●      Manage data privacy protocols for customer and employee information.

●      Implement loss prevention measures to minimize shrinkage.

●      Conduct regular audits to ensure adherence to policies and procedures.

●      Uphold Boggi Milano’s brand standards, values, and guidelines in every aspect of store operations.

Who You Are:

●      Have 3 years of proven experience as a Flagship Store Manager with demonstrated leadership and management skills, within a high premium or luxury industry. Menswear knowledge is a must.

●      Fluent in English (speaking and writing); additional language skills are a plus.

●      Knowledgeable with omnichannel retail strategies and delivering seamless customer experiences.

●      Effective team management skills, ability to delegate responsibilities effectively, and strong organizational skills.

●      Strong interpersonal skills and customer centric mindset to maintain high levels of satisfaction and brand reputation

●      Ability to work effectively in diverse environments.

●      Optimistic and resilient to foster a positive work environment

●      Strong attention to detail, problem-solving, and decision-making skills

●      Ability to lift 35 lbs and stand for long periods of time

●      Flexibility to work weekends, peak seasons, and holidays

●      Expected travel internationally and domestically, can legally work in the United States

Why work with Boggi Milano?

Boggi Milano combines the best of Italian craftsmanship with innovative designs, offering employees the chance to represent a prestigious brand known for elegance and quality. At Boggi Milano, innovation is at the core. The brand leverages technical, high-performance materials to create products that meet the evolving demands of customers.

Employees are part of a dynamic and growing company, with numerous new store openings and partnerships planned. Join an international workplace that values diversity, equity, and inclusion. Employees from different cultures and backgrounds collaborate harmoniously. Boggi Milano  promotes work-life balance and fosters an environment that values employee well-being.

Boggi Milano is in a phase of global expansion, creating exciting opportunities for employees to contribute to new projects and help shape the brand’s future.

Boggi Milano is committed to protecting the privacy and personal information of our employees and customers. All personal data will be handled in accordance with applicable privacy laws and regulations, including the New York State Consumer Privacy Act and other relevant statutes.

Diversity Commitment

Boggi Milano is committed to fostering a diverse workforce. We believe in diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation… - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company. We are proud to be an Equal Employment Opportunity (EEO) employer. We do not discriminate against any individual based on race, color, religion, gender, sexual orientation, age, national origin, disability, veteran status, or any other protected category. We are committed to fostering an inclusive workplace where everyone can thrive.

Follow us on LinkedIn to stay connected with our Boggi World:
LinkedIn – Boggi Milano

Salary : $95,000 - $110,000