What are the responsibilities and job description for the Medical Receptionist position at Bogan Sleep Consultants, LLC?
Job Summary
We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team! In this vital role, you will be the friendly face and organized voice of our medical practice, ensuring smooth daily operations and exceptional patient experiences. Your energetic approach and strong administrative skills will help coordinate appointments, manage patient records, and support clinical staff. If you thrive in a fast-paced environment and are passionate about delivering outstanding patient service, this is the perfect opportunity to make a meaningful impact in healthcare!
Duties
- Greet patients warmly, verify their insurance coverage, and facilitate smooth check-in and check-out processes.
- Schedule appointments efficiently with medical scheduling software.
- Verify insurance benefits, perform insurance verification, and handle billing inquiries with accuracy to support medical collection efforts.
- Manage patient records meticulously by updating medical records, reviewing documentation for completeness, and ensuring compliance with HIPAA regulations.
- Answer multi-line phone systems professionally, providing excellent customer service while addressing patient inquiries and routing calls appropriately.
- Maintain office supplies, file medical records systematically, and support front desk operations to keep the clinic organized and efficient.
Qualifications
- Proven experience as a Medical Receptionist or in a similar medical office administrative role with clinic experience preferred.
- Strong knowledge of EMR systems is a plus.
- Excellent computer skills including proficiency in Microsoft Office suite (Word, Excel) and health information management systems.
- Knowledge of medical terminology, CPT coding, ICD-9/10 coding standards, and HIPAA compliance requirements.
- Exceptional phone etiquette with the ability to handle multi-line phone systems confidently.
- Bilingual abilities are highly desirable to serve diverse patient populations effectively, but not required.
- Strong organizational skills with attention to detail in documentation review and filing processes.
- Ability to work efficiently under pressure in a fast-paced healthcare environment while maintaining professionalism and compassion. Join us to be part of a dedicated team committed to delivering top-tier patient care!
Work Location: In person