What are the responsibilities and job description for the Service Writer/Advisor position at Boerne Dodge Chrysler Jeep Ram?
Description/Job Summary
SUMMARY
Sells and schedules needed service work in the service department. Responsibilities/Duties
ESSENTIAL DUTIES
Essential duties include the following. Other duties may be assigned. Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. Greets customers in a timely, friendly manner and obtains vehicle information. Writes up customer s vehicle problems accurately and clearly on repair order. Test drives the vehicle with customer as needed to confirm the problem or refers to test technician. Refers to service history, inspects vehicle, and recommends additional needed service. Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers specifications. Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time. Checks with dispatcher, if necessary. Obtains customer s signature on repair order...
Job Type: Full-time
Pay: $50,000.00 - $125,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Work Location: In person
Salary : $50,000 - $125,000