What are the responsibilities and job description for the Medical Front Office Receptionist position at BodyLogics and Aesthetics?
About the Role
As the first point of contact for our patients, the Medical Receptionist plays a key role in creating a warm, organized, and efficient front office experience. This position supports both administrative and clinical teams to ensure seamless patient flow and high-quality service.
Key Responsibilities
Patient Experience & Check-In
- Greet patients warmly and maintain a professional environment
- Verify/update demographics, insurance, and consent forms
- Ensure patients are acknowledged and assisted promptly
Scheduling & Communication
- Schedule and confirm appointments accurately
- Send intake forms and patient portal access
- Communicate professionally via phone, text, email, and EHR
Phone & Message Management
- Answer calls promptly with excellent phone etiquette
- Take and relay detailed messages
- Respond to voicemails, emails, and EHR messages efficiently
Insurance & Billing Support
- Verify insurance eligibility (Availity preferred)
- Maintain insurance/self-pay cases
- Process payments, receipts, and daily cash logs
Documentation & Chart Management
- Scan, label, and upload documents in EHR
- Manage lab results, faxes, and patient records
- Prep charts and confirm labs for upcoming visits
Office Coordination
- Maintain a clean, organized front desk and lobby
- Coordinate with providers on labs, prescriptions, and follow-ups
- Assist with faxes, shipping, and administrative tasks
Qualifications
- 1–2 years of medical front desk or healthcare admin experience
- Experience with EHR systems and Google Workspace
- Strong communication and customer service skills
- Excellent organization and multitasking ability
- High attention to detail and accuracy
Preferred Experience
- Medical terminology and insurance billing knowledge
- Experience in aesthetics, wellness, or family practice
- Familiarity with Availity and CoverMyMeds
Work Environment
- In-person role in a professional medical office
- Requires standing, sitting, and walking for extended periods
- Occasional lifting up to 15 lbs
Why Join Us
- Supportive and positive team environment
- Growth opportunities within a rapidly expanding practice
- Opportunity to work in both medical and aesthetic care
Job Type
Full-time or Part-time
Apply Today
If you are organized, personable, and thrive in a fast-paced healthcare environment, we’d love to meet you!
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Paid time off
Education:
- High school or equivalent (Preferred)
Work Location: In person
Salary : $18 - $20