General Manager

Our people are the heart of our business. As the world’s largest provider of thermal processing services, Bodycote employs thousands of highly skilled staff around the globe, some of the best engineers, scientists, and technicians in the industry. Come join our team!

Due to the nature of our business and a heavy industrial market, Bodycote deems this position to be safety-sensitive.

Position Summary

Based in Grand Rapids, MI the General Manager will perform essential job functions associated with heat treatment under the direction of the VP of Operations to meet customer specifications including assisting other employees as needed.

Essential Job Functions (Duties and Responsibilities): The primary duties consist of, but are not limited to the following.

• Full leadership and management accountability regarding the performance on all aspects of safety, quality, on time delivery, and Profit and Loss (P&L) performance for the Syracuse Plant
• Responsible for achieving or exceeding safety, quality, service, cost, business development, and sales growth goals for his/her plant
• Responsible for achieving superior customer service, driving sales growth, as well as local business development
• Retention, recruitment, training, and development of the plant leadership team to strengthen and develop leadership skill and management skills; ensure appropriate staffing level and depth is maintained throughout the plant
• Setting the standard and driving operational excellence throughout the plant. This role requires daily interaction with all business functions to maintain and meet plant goals and objectives. These groups include: customers, quality, technical support, engineering support, and finance
• Contribute to the development and deployment of systemic improvements to enhance the safety, quality, capacity, and capability of Bodycote’s technical business processes within the plant; executing continuous improvement opportunities using six sigma and lean methodologies to achieve business goals
• Driving a dominant culture of customer service throughout the plant; may include the development of long term agreements with customers, growing sales opportunities within the current customer base, and driving strategic growth and business development plans
• Capital equipment planning including plant layouts, capital planning and deployment, control of overhead expenses
• Workforce planning and forecasting, employee hiring and training, and ensuring the full compliance of company policies and procedures
• This position is responsible for the financial function of the business and as such will perform duties in a fiscally responsible manner
• Must have the ability to report for work on time, follow directions, interact effectively with co-workers, understand and follow rules and procedures and accept constructive criticism
• May have access to compensation information of other employees or applicants in this role and as such cannot disclose the pay of other employees or applicants to other individuals.
  
  

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This position must satisfy ITAR compliance requirements, therefore candidates must be U.S. Citizens or Permanent Resident Card Holders.
• Education – Completion of BA or BS in business, technology or related field, or equivalent; MS/MA degree in business or technical field preferred
• Heat treat experience in management or equivalent experience in technical management preferred.
• Minimum of 12 years of industrial and/or relatable leadership experience, within a complex industrial or operations environment
• At least 10 years of experience utilizing lean concepts with a proven track record of lean/six sigma project implementation
• Minimum of 10 years of proactive management of labor performance and appropriately handling of employee issues as they arise
• Excellent Project Management skills and experience
• Excellent communication and presentation skills
• Strong management skills including the ability to make decisions with minimal supervision, strengths in goal setting, delegation, coaching, and motivating
• Must be willing to travel as needed within the Region and possibly to other parts of the country
• Must demonstrate the ability to read, write and communicate the English language
• Knowledge and hands on experience of computer applications including Microsoft Office and databases is required
• Demonstrated experience in business development, team building and recruitment desired
• Desired experience in industrial environment, industrial engineering, and supervisory experience in the aerospace/defense industry
• Familiarity with TS, IATF, ISO 9000-2000, and any other related automotive standards.
  
  

Physical & Mental Demands: The following physical and mental demands consist of, but are not limited to the following.

• Must be able to work in a sitting position for extended periods of time (at desk, while driving, and/or on airplane travel) in an office/industrial environment.
• Manual dexterity to perform data entry functions.
• Ability to bend, pull, stoop and reach to perform functions.
• Ability to lift 25-30 lbs.
• May be exposed to heat, fumes, noise, and humidity, etc.
• Must have the cognitive and mental capacity to perform essential job functions.
• Must be able to communicate effectively orally and in writing.
• Visual acuity to read documents, computer screens, files, etc.
• Ability to hear in person and via phone.
  
  

The statements herein are intended to describe the general nature and levels of the work performed by employees, but are not a complete list of responsibilities, duties, and skills required of personnel so classified. Furthermore, the job description does not constitute a written or implied contract for employment. Bodycote reserves the right to revise or change job duties and responsibilities as the need arises.

Bodycote is an Equal Opportunity Employer and does not discriminate against current and prospective employees based on race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age for individuals over forty years of age, military and veteran status, sexual orientation, or any other basis protected by applicable federal, state and local laws.

Our services are a vital part of many manufacturing processes. We make metal stronger, more durable, and more corrosion resistant. Servicing local and international clients from highly accredited facilities our experience and expertise ensures we deliver to the quality and reliability demanded by the markets we serve and the products we deliver.