Showroom Manager

About us

BOCONCEPT Furniture Danish Design since 1952
YELLOWKORNER Limited edition Art Photography

We are hiring a Showroom Manager for the opening of our 2 brand new showroom BOCONCEPT and YELLOWKORNER on El Paseo Drive in Palm Desert.

Duties and responsibilities
Profit and Loss Management

• Plan the sales development in store
• Prepare weekly sales summary and monthly reports

Sales Management

• Ensure that all clients are properly served
• Develop a selling strategy based on market trends, sales objectives and inventory control
• Ensure that all the sales team fully understands the selling strategy and applies it
• Monitor sales and product performance of both showroom and inventories
• Prepare materials and conduct weekly sales and product training to the retail team

Inventory

• Be fully aware of the inventory of all product lines at all times, anticipating stock build-up and shortages, and maintaining reasonable levels as much as possible

Customer Service

• Ensure that each member of the sales team provides an excellent service to each individual entering the store
• Work together with the customer service team to solve difficult and complex situation

Team Management

• Motivate your sales team to serve all clients in excellent standards and to hit sales target
• Conduct annual performance reviews for the team
• Keep track of each individual employee's performance, defining tasks and setting goals
• Be in charge of hiring and conducting interview of prospective candidates
• Employs and retains high quality staff at the right compensation level
• Oversee and ensures all vacation and absences taken are in line with company policies and procedures, while also properly manage all unused days off

Sales Administration

• Ensure all sales activities are properly processed according to the company's procedures
• Process sales reporting according to the company's procedures
• Prepare and analyze aging report and ensure prompt payment receipt

Communications

• Assists the Marketing Team in implementing all communication activities for the store
• Propose to the Marketing Team all communication activities which could help achieve the sales objectives of your store

Requirements
Experience

• Minimum 3 years of experience in the retail environment
• Experience on management level. Not necessarily as a SM. ASM or perhaps none may be acceptable. Depends greatly on the candidate's previous manager's assessment
• Proven results of any kind would be a great advantage

Personality

• Most importantly, you are eager to serve. Not only clients but also your staff
• Driven to achieve successful personal development without giving up when it's getting tough
• Willing to put many hours into the store and team's development
• Open to learn about a new retail culture and behavior
• Can handle all sorts of constructive feedback
• Reliable in terms of follow up, execution, deadlines, and discipline
• An absolute role model in regards to good manners
• Continuous proactive mindset
• Eager and self-proactive in learning new skill-sets and knowledge within the industry and your position

Skill-set

• Fairly advanced with in-store routines and management, e.g. rostering, reports, maintenance etc.
• Understands the importance and how to utilize different personalities in a sales team
• Able to teach and train staff and peers in product knowledge
• Able to inspire and coach in groups and individually to reach new milestones.
• Excellent command of English with the ability of conveying speech into an efficient manner for all levels
• Able to handle customer with challenging requests and complaints
• Able to provide possible solutions for any given challenge
• Structured in terms of daily, weekly, and yearly routines Able to juggle many tasks and projects at the same time without losing focus on the store's performance'

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Work Remotely

• No

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

• Employee discount
• Health insurance

Schedule:

• 8 hour shift
• Weekend availability

Supplemental pay types:

• Commission pay

Education:

• High school or equivalent (Preferred)

Experience:

• Supervising Experience: 5 years (Preferred)
• Retail sales: 5 years (Required)

Work Location: Multiple Locations