What are the responsibilities and job description for the Production Supervisor-1st Shift position at Bock Water Heaters?
Job Description - Production Supervisor-1st Shift
Department: Production – Bock Water Heaters
Working Hours: 6:30 AM – 3:30 PM, Monday through Thursday; 6:00-Noon, Friday
Reports To: Plant Operations Manager, BWH
FLSA Status: Exempt, Salary
Review Cycle: Annually
Position Summary
We are seeking a dynamic and experienced Production Supervisor to oversee three (3) assembly and production departments, along with the material control team. The position promotes a collaborative team environment and fosters a well-trained, motivated staff while ensuring safety, quality, customer satisfaction, and cost control.
Department: Production – Bock Water Heaters
Working Hours: 6:30 AM – 3:30 PM, Monday through Thursday; 6:00-Noon, Friday
Reports To: Plant Operations Manager, BWH
FLSA Status: Exempt, Salary
Review Cycle: Annually
Position Summary
We are seeking a dynamic and experienced Production Supervisor to oversee three (3) assembly and production departments, along with the material control team. The position promotes a collaborative team environment and fosters a well-trained, motivated staff while ensuring safety, quality, customer satisfaction, and cost control.
Essential Duties & Responsibilities
- Supervise and lead production lines and team members, balancing labor to meet daily demands while ensuring safe and efficient operations in accordance with Standard Operating Procedures (SOPs).
- Train direct reports to assemble products per instructions, drawings, or SOPs to meet quality and production goals.
- Reject products that do not meet established quality specifications.
- Ensure timely availability of parts (e.g., sheet metal, paint, flues, raw materials).
- Communicate daily with Buyer/Planner regarding material needs.
- Support and implement process improvements to enhance efficiency, reduce costs, and strengthen team dynamics.
- Communicate daily with the Production Manager and support teams regarding operational needs.
- Establish and communicate attendance and performance standards.
- Provide timely, specific, and constructive feedback.
- Use positive reinforcement and corrective actions appropriately.
- Participate in hiring and separation processes.
- Assist with annual performance reviews and goal setting for direct reports.
- Manage attendance, vacation, and PTO records.
- Complete necessary reports and notify Plant Operations Manager of employment issues.
- Provide documentation to HR and participate in disciplinary meetings as needed.
Additional Responsibilities
- Coordinate staffing needs with Temp Agencies, Plant Manager, and HR.
- Serve as backup for the Safety Coordinator/Production Assistant.
- Learn and perform all departmental roles as needed.
- Enter customer shipments and report shop floor activity as backup.
- Attend and occasionally lead production team and huddle meetings.
- Troubleshoot and perform light maintenance on equipment.
- Oversee Operator Preventative Maintenance (OPM).
- Coordinate with Maintenance for PM scheduling and repairs.
- Attend required job-related and safety trainings.
- Perform other duties and projects as assigned.
Supervisory Scope
Approximately 30 production staff, including:
Approximately 30 production staff, including:
- 5 TAKT Leaders
- Assemblers
- Machine Operators
- Material Control
- Welders
- Painters
- Fabricators
Skills & Abilities
- Conflict resolution and employee relations management.
- Clear, respectful communication across diverse teams and leadership levels.
- Strong organizational and time management skills.
- Effective meeting facilitation and team training.
- Positive, cooperative attitude and commitment to quality.
- Familiarity with 5S and lean manufacturing practices.
Qualifications & Skills
- 2-4 years of supervisory experience in a manufacturing environment.
- Strong understanding of safety standards, OSHA regulations, and Lean Manufacturing principles.
- Ability to read and interpret product prints/spec sheets and use measurement tools.
- Excellent communication and conflict resolution skills.
- Proficiency in MS Word, Excel, and internet applications.
- Demonstrated ability to lead, train, and motivate diverse teams.
- Strong organizational and time management skills.
- Change management and continuous improvement mindset.
Working Conditions & Physical Requirements
- Use of PPE required (e.g., safety glasses, hearing protection, work boots).
- Exposure to welding, painting, foaming, and steel materials.
- Temperature range: 40°F – 90°F.
- High noise levels in some areas.
Physical Requirements:
- Manual dexterity for equipment operation.
- Frequent walking, standing, crouching, kneeling (up to 8 hours).
- Ability to lift 50 lbs regularly.
- Valid driver’s license or occupational license required for lift truck operation.
Key Position Competencies
- Self-control and composure under stress.
- Respectful and persuasive communication.
- Active listening and thoughtful response.
- Professional appearance and positive company representation.
- Commitment to continuous learning and development.
Key Cultural Competencies
- Adaptability: Embrace change and improvement.
- Approachability: Stay composed and treat others with respect.
- Communication: Listen actively and speak clearly.
- Honesty: Own mistakes and act with integrity.
- Accountability: Take responsibility and be dependable.
- Passion: Inspire and celebrate success.
- Courage: Challenge inconsistencies and take smart risks.
- Curiosity: Understand our strategy, market, and customers.
- Transparency: Share openly and constructively.
We Offer Competitive Wages and Benefits:
- Health, Dental, and Vision Insurance
- Short-Term & Long-Term Disability Insurance
- Paid Time Off (Personal Time, Paid Holidays)
- Generous Profit-Sharing Plan
- Incentive Programs (401K with match, ESOP, Safety, Attendance, Profitability)
- Health Savings Account
- Tuition Reimbursement
- Development & Growth Opportunities
- Casual Work Environment
- And much more!
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