What are the responsibilities and job description for the Front Desk Receptionist position at Bocatti Experience?
About Us
Bocatti Experience is a hospitality and events company specializing in curated dining experiences, catering services, and private events. We are committed to delivering a welcoming and professional experience for every guest and client. We are currently seeking a reliable Front Desk Receptionist to support our front-of-house and administrative operations in Birmingham.
Position Overview
The Front Desk Receptionist serves as the first point of contact for guests, clients, and visitors. This role is responsible for greeting guests, handling inquiries, supporting reservations and event coordination, and assisting with basic administrative tasks to ensure smooth daily operations.
Responsibilities
Bocatti Experience is a hospitality and events company specializing in curated dining experiences, catering services, and private events. We are committed to delivering a welcoming and professional experience for every guest and client. We are currently seeking a reliable Front Desk Receptionist to support our front-of-house and administrative operations in Birmingham.
Position Overview
The Front Desk Receptionist serves as the first point of contact for guests, clients, and visitors. This role is responsible for greeting guests, handling inquiries, supporting reservations and event coordination, and assisting with basic administrative tasks to ensure smooth daily operations.
Responsibilities
- Greet guests and visitors in a friendly and professional manner
- Answer phone calls, emails, and in-person inquiries
- Assist with reservations, bookings, and event-related questions
- Maintain accurate records of guest and client information
- Coordinate with event, service, and management teams as needed
- Follow company policies and customer service standards
- High school diploma or equivalent required.
- Strong communication and interpersonal skills
- Basic computer and scheduling system proficiency
- Ability to multitask and stay organized in a fast-paced environment
- Ability to work evenings, weekends, and holidays as scheduled
- Professional appearance and positive attitude
- Employment Type: Full-time.
- Schedule:Typically Monday-Friday
- Flexible scheduling
- Opportunities to work at various events
- Supportive team environment
Salary : $16 - $25