Field Service Technician/Process Specialist, Mechanical, PCR

Bobst North America named to Forbes Best Midsize Employers List 3 years in a row! Do you want to be a part of a Global organization within the packaging industry? Did you know that around half of the packaging used today has been touched by a BOBST machine? At BOBST we put customer service at the heart of everything we do, and we are looking for a new team member to join us to provide world class service for world class machines!

The Process Specialist/ Field Service Technician (FST), Mechanical, for the corrugated board product line is responsible for efficiently setting up corrugated Masterfold and Expertfold lines to achieve high production rates and superior fold quality. This role includes conducting comprehensive operator training to enhance team performance and ensure operational excellence. Basic electrical knowledge is a plus, as it supports the overall functionality of the equipment.

• 90% TRAVEL REQUIRED – Candidates must have flexibility to travel extensively throughout US and Canada. Ideal candidate located within 1 hour from a major international airport.
  
  

The Process Specialist is at the core of an extensive support network of service personnel worldwide. They possess a strong background in the principles of mechanical and electrical engineering. They think logically and enjoy solving problems with creativity, diligence and above all else, focus on excellent customer service.

Principle Responsibilities:

• Conduct thorough operator training sessions to ensure efficient machine operation.
• Install and set up corrugated Masterfold and Expertfold lines, adhering to production timelines.
• Perform performance tests to validate machine efficiency and product quality.
• Execute mechanical repairs and troubleshooting to minimize downtime.
• Provide maintenance training for operators to foster skill development and equipment care.
• Monitor production processes, ensuring adherence to quality standards and output goals.
• Collaborate with team members to identify areas for improvement and implement solutions.
• Maintain accurate documentation of training sessions, repairs, and performance metrics.
  
  

Key Skills & Attributes:

• Minimum of 5 years of experience operating corrugated board/folding carton PCR equipment.
• Willingness to travel extensively for assignments and training.
• Availability for assignments on short notice, including weekends.
• Ability to accept and adapt to assignment changes quickly.
• Basic electrical knowledge is a plus, enhancing overall technical capabilities.
• Strong problem-solving skills and attention to detail.
  
  

To be considered for this role, candidates should be–

• Responsible: Plan and execute assignments with minimal oversight.
• Respectful: Foster a collaborative work environment through effective communication.
• Independent: Work autonomously, making informed decisions within established guidelines.
• Proactive: Identify potential issues and propose solutions before they escalate.
• Adaptable: Adjust to changing priorities and tasks as needed.
• Accountable: Ensure all work meets quality and safety standards
  
  

Compensation & Benefits:

In good faith and in alignment with current market data, the base salary for this position is estimated to range between $70,000 and $80,000 annually, depending on skills, experience, and qualifications.

This role is also eligible for:

• Overtime pay (OT)
• Per diem allowance during travel
• Travel time compensation
• Comprehensive health, dental, & vision insurance
• 401(k) retirement savings plan with company match
• Paid time off and holidays
• Ongoing training and development opportunities
  
  

Please note: This is not an exhaustive list of all benefits available. Additional programs and perks may apply depending on eligibility and location.

Join us – and grow with us.

BOBST is an engineering company, pioneering intelligent solutions that shape the future of the packaging world. At BOBST, you make an impact on a global scale – through innovation and advanced technology. You grow by mastering challenges – in a team that strives for excellence. And you enjoy a culture of a family-run enterprise, where values are truly lived. With the combined forces of more than 6400 people and business activities in more than 50 countries, we are positioned as the innovation leader in our industry.

Education:

• High School diploma, or technical school in relevant field
• Minimum of 5 years of relevant industry experience operating CB/FC PCR equipment.
• Basic electrical knowledge is preferred but not required.
• Demonstrated experience in training and developing others in a technical setting.
• Strong mechanical aptitude and troubleshooting abilities.