What are the responsibilities and job description for the Host/Hostess- Travis Pointe Country Club position at Bobby Jones Links?
Established in 2000 and headquartered at our Club Support Center in Atlanta, Georgia, Bobby Jones Links is a club management and development company rich in resources and expertise serving private, resort, daily fee, and public courses. At the core of everything we do is our commitment to serving people. We have spent more than two decades building a vibrant company culture that delivers the lifestyle, camaraderie, and experiences that members and customers desire and the environment in which our employees will thrive.
Travis Pointe Country Club, located in Ann Arbor, Michigan, and managed by Bobby Jones Links, is hiring for Hosts/Hostesses. Built in 1977, Travis Pointe is one of the state’s elite private clubs, featuring four season amenities, including indoor and outdoor pools, 4 indoor courts and outdoor large tennis complex, aquatics facility, indoor golf simulators, and a fitness center.
Travis Pointe has hosted the LPGA Volvik Championship, as well as numerous tournaments throughout the years, including the EPSON Tour, the Michigan Amateur Championship, the Women’s Western Amateur, the Women’s Michigan Open, US Mid-Amateur qualifying, and numerous US Open and US Senior Open qualifiers.
Primary responsibilities of the Host/Hostess at Travis Pointe Country Club include:
- Greet and seat members and guests with a friendly and welcoming demeanor.
- Knowledgeable of table numbers, section numbers, and proper table rotation.
- Inspect dining room prior to opening to ensure cleanliness, proper setup, and presentation.
- Organize the Host/Hostess station.
- Ensure menus and wine lists are clean and presentable.
- Manage the guest reservation book and system.
- Assist servers that are busy or overloaded.
- Bus and reset tables.
- Frequently check the restrooms for cleanliness and supplies.
Required Skills
- Evaluation of customer satisfaction and responsiveness.
- Readiness and flexibility to assist where needed.
- Punctual and accommodating.
- Strong multi-tasking skills.
PHYSICAL DEMANDS & WORK ENVIRONMENT REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to:
- Walk, sit, stand for long periods of time, bend, use hands to finger, handle, or feel; and talk or hear, stoop, kneel, crouch, close vision, distance vision, peripheral vision depth perception and ability to adjust focus.
- Occasionally lift up to 25 lbs. and to lift overhead and push/pull, move lighter objects.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee may:
- Be exposed to outside weather conditions.
- Noise level in the work environment is frequently loud