What are the responsibilities and job description for the SHIPPING ASSOCIATE position at Bob's Motorcycles?
Bob’s Motorcycles is seeking a detail-oriented, customer-focused Shipper to accurately pull, pack, and ship motorcycle parts, accessories, riding gear, and apparel to customers worldwide. This role is ideal for someone who thrives in a fast-paced environment, takes pride in precision, and enjoys supporting riders around the globe.Requirements:2 years of experience in retail shippingStrong computer skills, including MS Office and internet-based softwareAbility to enter data quickly and accuratelyExcellent organizational skills and strong attention to detailProfessional communication and customer service skillsAbility to lift up to 40 pounds and climb stairs and rolling laddersExperience with FedEx, international USPS, or other shipping software preferredQuality control experience a plus Key Responsibilities:Accurately fill customer orders using pick tickets, ensuring quality and correctnessPack and box orders securely and efficientlyProcess payments in accordance with dealership policies, including international and flagged transactions and Identity Theft Protection Program guidelinesRespond promptly to customer inquiries regarding order status, tracking, and lost or damaged shipmentsProcess claims for lost or damaged shipments and issue related refundsMaintain accurate shipping records and prepare audit, volume, and other reports as requestedDeliver business mail to the post office daily or as neededOrder and maintain shipping supply inventory, including sourcing free or recycled packing materials when possibleCross-train as a backup Receiver and assist with incoming shipments as assignedKeep the shipping/receiving department, warehouse, and loading dock clean and organized according to dealership standardsPerform additional duties as assignedCompensation & Benefits:Competitive salary: $16-18 hourly based on experience and qualificationsComprehensive benefits package including:90% employer-paid health insurancePaid vacation, sick leave, and holidays401(k) retirement planOptional dental, life, and disability insuranceFlexible spending accounts (medical & dependent care)Employee Assistance ProgramDeep employee discountsA passionate, motorcycle-loving team environmentHow to Apply:Please submit a cover letter and resume. In your cover letter, briefly tell us:What specificaly interests you about this positionYour income requirementsBob’s Motorcycles is a highly regarded motorcycle dealership with a long-standing reputation for quality service and passionate riders. We offer a fun, fast-paced environment where team members are encouraged to share ideas, grow their skills, and ride along with some of the industry’s most exciting brands. Apply today to become part of the Bob’s Motorcycles family!Bob’s is conveniently located halfway between Baltimore and Washington, DC in southeast Howard County. Learn more about Bob’s Motorcycles at www.bobsmotorcycles.com.About Bob's Motorcycles:WIth over 40 years in the motorcycle industry, Bob's Motorcycles is a top industry leader for motorcyclists worldwide. From rare vintage motorcycles to service and restoration; to acquisition, servicing and enjoyment of the newest models; to the accessories and riding gear that allow a rider to truly enjoy his or her motorcycle to the utmost, all can be found under the roof of one of the country's most exciting, friendly and fun destination dealerships. Bob's Motorcycles strives to provide every rider "The Ultimate Motorcycling Experience." Bob's Motorcycles is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Bob’s makes reasonable accommodations during all aspects of the employment process, including during the interview process. Bob’s Motorcycles is a Drug Free Workplace.
Salary : $16 - $18