Full Time Jewelry Sales Consultant

Full-Time Jewelry Sales Consultant

Bob’s Jewel Shop | Lumberton, NC
Date Posted: January 7, 2026
Compensation: $14.00–$19.00 per hour
Employment Type: Full-Time

Store Hours

Monday–Friday | 9:00 AM – 5:30 PM
Saturday | 9:00 AM – 5:30 PM
Sunday | Closed

About Bob’s Jewel Shop

Bob’s Jewel Shop has proudly served the Lumberton community since 1948. As a locally owned, independent jewelry store, we have built our reputation on trust, quality craftsmanship, and personal service. For generations, families in Robeson County have relied on Bob’s Jewel Shop to celebrate engagements, anniversaries, milestones, and everyday moments worth remembering.

We are committed to providing honest guidance, professional expertise, and a welcoming environment where customers feel valued and confident in their purchases.

The Role

We are seeking a Full-Time Jewelry Sales Consultant who is motivated by helping customers, building long-term relationships, and contributing to a positive team culture.

This position is ideal for someone who enjoys a consultative sales approach, takes pride in professionalism and follow-through, and thrives in a community-focused environment.

The successful candidate will confidently present and close sales, follow up with customers between visits, and execute store processes accurately while collaborating with the team.

Key Performance Expectations (KPIs)

Success in this role includes consistent achievement in:

• Merchandise and personal sales goals
• Repair intake accuracy and follow-through
• Care plan or service add-on attachment
• Participation in store promotions and special events
• Daily client follow-up and outreach
• Delivering exceptional customer service that generates positive reviews

Performance is measured by professionalism, results, accountability, and accuracy.

Core Responsibilities

• Confidently sell fine jewelry, engagement rings, wedding bands, custom designs, and special orders
• Provide a welcoming, consultative sales experience
• Clearly present features and benefits and confidently ask for the sale
• Build and maintain strong customer relationships through follow-up and outreach
• Accurately take in repairs and communicate timelines clearly
• Follow established store systems and procedures
• Maintain organized and accurate client records
• Participate in meetings and ongoing training
• Maintain showroom presentation, cleanliness, and merchandising standards
• Accept coaching and apply feedback to improve performance

What We’re Looking For

The ideal candidate:

• Has prior retail or sales experience (jewelry experience preferred but not required)
• Is comfortable working toward sales goals
• Communicates confidently and professionally
• Demonstrates reliability and strong work ethic
• Is organized and detail-oriented
• Takes initiative and works well independently
• Values honesty, integrity, and customer trust
• Brings positive energy to a small team environment

Our Values

At Bob’s Jewel Shop, we believe:

• Trust is earned through honesty and consistency
• Every customer deserves personal attention
• Teamwork creates better outcomes
• Professionalism and integrity are non-negotiable
• Long-term relationships matter more than short-term transactions

We are proud to serve Lumberton and the surrounding communities and value team members who take pride in being part of a trusted local business.

Compensation & Benefits

• $14.00–$19.00 per hour (based on experience)
• Paid Time Off (PTO)
• Employee discount

How to Apply

Qualified candidates should apply with a resume highlighting relevant retail and sales experience.

If you are looking to grow with a respected independent jeweler where professionalism, community reputation, and customer relationships matter, we encourage you to apply.

Pay: $14.00 - $18.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Work Location: In person

Salary : $14 - $19