Title Clerk - Corporate Office

Position Summary

The primary responsibility of this position is to verify information and paperwork provided for trade-in vehicles as part of car deals or auto purchases. Prepare legal transfer documents to obtain clear titles for retail sales or wholesales.

Core Responsibilities

Responsibilities described in this section are fundamental to success in this position.

• Review all out of state paperwork involved in transferring vehicles, trades, or wholesales to ensure that we can proceed
• Process all out of state trade payoffs and trade-in paperwork
• Prepare all out of state title paperwork for wholesale transactions
• Ensure notes are input and kept current for all out of state titling and trade titles
• Prepare and update outstanding titles report regularly – Including follow up on unresolved required documents
• Prepare all necessary paperwork for loaner/rental units and courtesy deliveries
• Assist in handling customer calls regarding out of state title work
• Provide superior customer service to all customers
• Uses personal device to provide an additional layer of security for company network and site access through multi-factor authentication.
• Take an active role in both corporate and community activities
• Perform additional duties as required

Minimum Qualifications

The requirements listed below are the minimum degrees, certifications, knowledge, skill, and/or ability required of this position.

• Previous automotive accounting experience preferred.
• 2-3 years of accounting experience.
• High School Diploma or GED equivalent.
• Valid driver’s license without restrictions that affects your ability to operate company owned vehicle(s) and ability to maintain a clean driving record.

Knowledge, Skills, and Abilities

The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Excellent verbal and written communication skills.
• Excellent interpersonal skills; able to work effectively with a wide range of individuals.
• Strong organizational and time management skills.
• Consistency and thoroughness.
• Demonstrated resourcefulness and ability to take initiative in development and completion of projects.
• Experience handling high volume of paperwork for multiple internal and external customers.
• Strong mathematical/analytical skills.
• Produce high-quality work while under deadline pressure.
• Strong PC skills.
• Ability to set a positive example for others by consistently displaying servant leadership behaviors in daily actions and decisions.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear.
• The physical demands of the job include the use of hands and fingers, reaching, bending, sitting, lifting, climbing, stooping, kneeling, crouching, and driving.
• The employee must regularly lift and/or move up to 25 lbs.
• Specific vision abilities required by this job include close vision and distance vision.
• Must be able to pass a drug/alcohol urinalysis and be able to drive a vehicle.

Working Conditions

The work environment characteristics described here are representative of those one may encounter while performing the essential functions of this job.

• The noise level in the work environment is usually moderate.
• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Travel Requirements

The travel requirements described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee may be required to travel within or outside the area. Travel for this position is infrequent.